Workspace & Facilities Manager

Location: Hybrid working with regular in-person collaboration at offices in Leicester, London and Sydney; fully remote working is not available.

Company

hirify.global creates member experiences, discounts, products and services for real-life heroes who keep communities safe and supported.

What you will do

• Champion colleague experience across all sites by gathering feedback and improving workplace services.
• Own building services, maintenance, cleaning, security and office operations across Leicester, London and Sydney.
• Lead, coach and support the Workplace & Facilities team.
• Manage the global facilities budget, supplier contracts, renewals and service-level agreements.
• Deliver refurbishments, office moves and space-planning projects with internal teams, contractors and vendors.
• Maintain safe, compliant, inclusive and accessible workplaces while driving sustainability and ESG initiatives.

Requirements

• Proven experience managing workplace or facilities operations across multiple sites, ideally in a growing or multi-location business.
• Strong service mindset focused on colleagues or customers, with experience gathering and acting on feedback.
• Experience managing and developing a team.
• Experience managing budgets and supplier contracts, including supplier and stakeholder management and holding providers to service-level agreements.
• Working knowledge of health and safety, fire safety and DSE requirements, with confidence working alongside compliance specialists.
• Track record of delivering facilities projects such as office moves, refurbishments or space planning with contractors and third-party vendors.
• Clear, assured communication, including reporting to senior stakeholders in plain language, combined with a practical, hands-on approach.

Nice to have

• Experience managing facilities across different countries.
• Recognised health and safety qualification.
• Experience delivering sustainability or ESG initiatives.

Culture & Benefits

• Hybrid working, flexible hours and in-person collaboration at the Leicestershire HQ or London office.
• 25 days of annual leave plus public holidays, a birthday day off, a Moments that Matter day, and a buy-and-sell holiday scheme of up to five days.
• Paid volunteering or fundraising day, annual company bonus, personal growth fund of £450 per year and private medical insurance.
• Pension scheme, enhanced family leave, healthcare cash-back plan and confidential 24/7 colleague assistance.
• HQ benefits include EV charging, free parking, an on-site gym, free classes, modern office facilities and snacks.
• Equal opportunities employer committed to diversity, inclusion and accessible perspectives.