Manager, Research and Insights

Location: Farringdon, London, United Kingdom; onsite office role

Company

hirify.global is a global live entertainment company operating Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management across more than 40 international markets.

What you will do

• Support the Director, Research & Insights, in embedding data and insights across the organisation.
• Translate research and data from internal sources, third-party tools, and thought leadership research into clear, actionable insights.
• Design and manage primary and secondary research projects, including survey design and execution.
• Analyse and synthesise data to tell compelling stories about fans, live music, and brand opportunities.
• Build and manage relationships with external research vendors.

Requirements

• Proven experience in market research and/or consumer insights on the client or agency side.
• Strong knowledge of qualitative and quantitative methodologies, including end-to-end project experience.
• Ability to turn data and metrics into meaningful narratives.
• Excellent written and verbal communication skills.
• Strong analytical mindset and attention to detail.
• Commercial mindset with the ability to link insights to business goals.
• Proficiency in Q, SPSS, DisplayR, or equivalent tools, plus social listening platforms.

Nice to have

• Experience in both B2B and B2C research.
• Background across multiple industries.
• Proficiency in data visualisation tools for dashboarding and reporting.

Culture & Benefits

• Inclusive environment focused on diversity, personal development, and work-life balance.
• Tickets to shows and festivals.
• Unlimited annual leave.
• Farringdon office with arcade games, gym equipment, fitness and meditation classes.
• Complimentary barista coffee and subsidised lunch options.
• Regular staff events, speakers, and open mic nights.