Technology Analyst - Branch Systems (Tester)

Location: Equity House, Wellingborough, United Kingdom

Company

Booker, part of Tesco plc, operates food and drink wholesale branches, distribution centres, logistics sites, and support centres across the UK.

What you will do

• Create, execute, and maintain test cases to validate system functionality and quality.
• Review requirements and system specifications to ensure solutions meet business needs.
• Identify, document, and track software defects while working with development teams on resolution.
• Support system enhancements, technology projects, and investigations into performance, availability, and functionality issues.
• Produce documentation and management information, provide user guidance, and build relationships with stakeholders and suppliers.
• Participate in rotational out-of-hours support for business-critical services.

Requirements

• Experience in software testing, technology support, or a similar analytical role.
• Strong attention to detail and commitment to high-quality outcomes.
• Good troubleshooting, problem-solving, and information-analysis skills.
• Ability to make informed decisions, prioritise tasks, and manage competing demands.
• Strong written and verbal communication skills and ability to work with a range of stakeholders.
• Proactive, positive approach and willingness to learn.

Nice to have

• Knowledge of branch or retail systems, including tills, self-scan, picking devices, or payment solutions.
• Experience in wholesale, retail, or customer-focused environments.
• Understanding of change management or system support processes.

Culture & Benefits

• Full-time working hours: 38 per week.
• Employee discount cards and discounts across Booker, Tesco, Tesco Mobile, Tesco Bank, Tesco Pharmacy, and other partner services.
• Pension contribution matching of up to 5%, life assurance, health and wellbeing support, and a virtual GP.
• Holiday package, retirement savings plan, Save As You Earn share scheme, and cycle-to-work access.
• Inclusive workplace with flexible working conversations available throughout the application.

Hiring process

• Apply by 09-Nov-2026; roles may close earlier if application volumes are high.
• Individual feedback is provided only to candidates who attend an interview.
• Accessibility support is available during the recruitment process.