PCGS Business Development Manager, Hong Kong & Asia-Pacific

Location: Hong Kong, China; the role includes approximately 25–30% travel for trade shows, customer meetings, and internal collaboration.

Company

hirify.global provides grading, authentication, vaulting, and sales services for collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia through brands including PCGS, PSA, Beckett, SGC, and Card Ladder.

What you will do

• Drive regional business development initiatives across Hong Kong and assigned Asia-Pacific markets to increase submissions, revenue, and average sales price.
• Identify and convert opportunities with dealers, hirify.global, auction houses, trade partners, and other strategic accounts.
• Build and expand relationships with high-potential and high-value customers across the PCGS client network.
• Help develop sales programs, pricing strategies, and commercial plans focused on profitable growth.
• Coordinate with marketing, operations, product, and other cross-functional teams on campaigns, events, service levels, submission workflows, and customer experience.
• Monitor market trends, customer behavior, competitive activity, pipeline performance, forecasts, and commercial metrics; support trade shows, coin events, and client meetings.

Requirements

• 5–10+ years of experience in business development, sales, account management, or commercial roles, with a track record of revenue growth and expanding client relationships.
• Strong relationship-building skills and the ability to earn trust with dealers, hirify.global, and strategic partners across international markets.
• Commercial mindset and strong analytical skills, including experience using data, pipeline tools, and market intelligence to guide decisions and prioritize opportunities.
• Effective communication skills and the ability to represent the PCGS brand credibly with customers, partners, and internal stakeholders.
• Strong organization, polish, attention to detail, and the ability to manage multiple priorities in office and field environments.
• Collaborative approach to solving problems across functions and maintaining high customer satisfaction.
• Experience in the collectibles, auction, or grading industries.
• Fluency in English, Cantonese, and Mandarin is required.
• Willingness and ability to travel approximately 25–30% of the time.

Nice to have

• Experience with CRM, sales tracking, and marketing platforms.
• Additional Asian language skills.

Culture & Benefits

• Cross-functional work with marketing, operations, product, and business leadership.
• Video interviews require cameras to be on; some interview steps may take place by phone.
• Remote-role candidates may be asked to participate in an onsite interview during the final stages at the company’s discretion.
• Accommodation is available for interview-related circumstances and accessibility needs.
• Competitive compensation determined by experience, qualifications, location, and overall skillset.