Director, Pharmacy Operations Strategy & Integration (Healthcare)

Location: Fully remote for candidates residing in Dallas, TX, United States; the work model may potentially evolve to hybrid presence at the associated hub office.

Base pay: $162,453.60–$213,220.35 per year, plus employee benefits, unlimited vacation, equity grants, and annual performance bonuses.

Company

hirify.global is a health insurance company built around a full-stack technology platform and a focus on member experience.

What you will do

• Set the pharmacy operational excellence strategy, operating rhythm, and execution model in alignment with enterprise, affordability, member, and provider objectives.
• Lead pharmacy operational transformation initiatives from opportunity definition and roadmap development through launch, readiness, adoption, and value realization.
• Coordinate Clinical, Pharmacy Operations, Product, Engineering, Finance, Actuarial, Concierge, Compliance, PBM, and vendor partners around priorities, dependencies, decisions, and delivery plans.
• Translate pharmacy, PBM, regulatory, member, provider, and frontline needs into actionable requirements, measurable outcomes, and scalable end-to-end solutions.
• Lead governance, executive reporting, implementation-risk management, change management, capacity planning, budget management, and business-case development.
• Build repeatable operating playbooks, process standards, controls, and best practices for a scalable PBM operating model and pharmacy experience.

Requirements

• 10+ years of experience in healthcare, business operations, strategy and operations, product operations, or program leadership.
• 7+ years of Managed Care, PBM, pharmacy operations, clinical operations, or related healthcare payer experience.
• 5+ years leading large-scale, cross-functional strategy, operational transformation, or implementation initiatives from opportunity definition through launch and adoption.
• 5+ years partnering directly with cross-functional business, Product, Engineering, vendor, or operations teams to set priorities, define requirements, influence solutions, and deliver business outcomes.
• Experience interpreting regulatory, compliance, operational, or contractual business needs and translating them into actionable requirements.
• Experience with strategic planning, roadmapping, business analysis, operational readiness, change management, and executable cross-functional plans.
• Experience translating complex operational data and performance information into executive-level insights, recommendations, and governance materials.
• Experience managing budgets, capacity models, business cases, or financial performance for operational or transformation initiatives.

Nice to have

• MBA, MPH, or a master's degree in Business Administration or a related field.
• Management consulting, internal strategy and operations, process engineering, Lean, Six Sigma, or similar structured problem-solving experience.
• Experience with PBM implementation, pharmacy benefit administration, claims adjudication, formulary operations, prior authorization, rebate/formulary systems, or healthcare data feeds.
• Experience working in matrixed teams through enterprise transformation, implementation, or operational excellence initiatives.

Culture & Benefits

• Full-time employment with medical, dental, and vision benefits.
• Unlimited vacation, 11 paid holidays, paid sick time, paid parental leave, and paid wellness time and reimbursements.
• 401(k) participation, life and disability insurance, equity grants, and annual performance bonuses.
• Equal opportunity workplace focused on belonging, authenticity, and support for diverse backgrounds and perspectives.
• Remote work arrangement for eligible Dallas-based candidates, with the possibility of future hybrid work at the metro-area hub.