Director of Resource Management, North America

Location: New York, United States; hybrid working model with teams in the office around four days a week.

Base salary: $75,000–$180,000 USD per year.

Company

hirify.global is a global production company bringing together content producers, studios, and craft experts to create and deliver multi-channel content systems at scale using advanced technology and AI-driven marketing capabilities.

What you will do

• Build and lead a unified North American resource management ecosystem across client delivery, origination, studio, and post-production.
• Forecast demand and capacity, identify bottlenecks, resolve resource conflicts, and optimize cross-capability deployment across offices, hubs, and offshore capabilities.
• Design and implement the capacity operating model, including RACI frameworks, governance, operating rhythms, and cross-functional change management.
• Partner with Growth, Client Leadership, Operations, Studio, Finance, Talent, and Delivery to align pipeline demand, team structures, scope, phasing, SOWs, and talent mobility.
• Manage freelance and extended-talent planning, including approvals, rate structures, contracts, NDAs, onboarding, and last-minute staffing needs.
• Drive resource platform adoption and data governance while reporting on bench time, billable utilization, burn rates, and freelance spend.

Requirements

• 8–10+ years of progressive experience in resource management, creative operations, or production management within an advertising agency, production company, or global content studio network.
• In-depth knowledge of the modern production lifecycle across origination, including live action, stills, and social shoots; studio work, including versioning, localization, retouching, and dynamic content creation; and post-production, including editorial, CGI, motion, and audio.
• Experience managing multi-office, cross-discipline talent pools across North America, including budgets, SOW alignment, and utilization targets.
• Proficiency with modern operations and resource planning tools, including Smartsheet and Monday.com; understanding of how resourcing and financial tools support commercial decisions.
• Exceptional emotional intelligence, persuasive communication, dispute-resolution skills, and composure in fast-moving, high-volume production environments.

Nice to have

• Familiarity with enterprise AI or agentic platforms.

Culture & Benefits

• Hybrid working model focused on creativity, collaboration, and connection, with flexibility or accommodations discussed during the interview process.
• Opportunity to work at global scale across diverse content production projects and WPP’s international network.
• Collaborative, borderless environment valuing craft excellence, innovation, and the use of AI and next-generation tools to amplify human creativity.
• Competitive benefits package and equal-opportunity workplace committed to inclusion and career progression.

Hiring process

• Interview discussions cover the role, experience, and any required workplace accommodations or flexibility.