MSR Acquisitions Manager (Mortgage Servicing Rights)

Location: Hoover, Alabama, United States; Hattiesburg, Mississippi, United States. The position is available at the Riverchase Operations Center in Hoover and may be available in two locations.

Salary: $110,217.80 minimum to $165,070.00 median annual market range, plus eligibility for an annual discretionary incentive plan and the Long Term Incentive Plan.

Company

hirify.global provides banking and loan servicing services.

What you will do

• Manage managers, supervisors, and exempt associates performing loan servicing functions, including special servicing, loan workout, investor relations, and loan operations.
• Ensure delivery of loan services, compliance with bank policies, federal regulations, and state laws, and achievement of production and quality standards.
• Lead strategic planning, departmental structure and resource allocation, budgeting, policies, procedures, reporting, and key-metric analysis.
• Analyze workflows and implement process improvements while maintaining disciplined change management for process, system, product, and service changes.
• Coach supervisors and team leaders, support career development, and collaborate with senior management on critical issues and technical-skill gaps.
• Partner with Technology, Operations, Digital, and Data to design, implement, and monitor controls that strengthen risk management, compliance, and cybersecurity.

Requirements

• High school diploma or GED.
• Nine years of banking or related work experience.
• Five years of supervisory or managerial experience.
• Ability to research and analyze data, derive data-driven solutions, solve complex customer problems, and supervise and manage a team.
• Ability to work under pressure to meet deadlines, demonstrated leadership capabilities, strong time management, and strong written and verbal communication skills.
• Proficiency in Microsoft Excel and Word.
• Understanding of and ability to interpret applicable rules, regulations, and industry guidance.
• Mortgage Servicing Rights acquisition experience and experience with MSR portfolio transfers, onboarding, and servicing operations are strongly preferred.

Nice to have

• Bachelor's degree or college courses.
• Banking and leadership experience.

Culture & Benefits

• Full-time, exempt position that is not eligible for overtime pay.
• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, vision, disability, life insurance, health savings account, and flexible spending account benefits.
• Parental leave, employee assistance program, and associate volunteer program.