Manager II, Messaging & Productivity (Microsoft 365)

Location: Mexico City, Mexico; hybrid work arrangement.

Company

hirify.global provides risk and financial advisory solutions, combining established expertise with technology to support complex client needs.

What you will do

• Own the strategy, roadmap, governance, lifecycle, reliability, and continuous improvement of Exchange Online, Teams, SharePoint Online, Slack, Power Platform, and related services.
• Lead engineering direction, platform administration, architecture, monitoring, automation, change management, operational readiness, and technical remediation.
• Provide governance for email, SharePoint, collaboration data, retention, preservation, security, compliance, and Microsoft Purview capabilities.
• Lead messaging and productivity workstreams for mergers, acquisitions, divestitures, tenant consolidations, and other enterprise transitions.
• Oversee tenant-to-tenant migrations, domain transitions, mail routing, coexistence, content migration, cutover, validation, and post-migration stabilization.
• Lead and develop a globally distributed engineering team while managing vendors, service providers, executive reporting, risks, incidents, and service performance.

Requirements

• 7+ years of progressive experience supporting, engineering, or managing enterprise messaging and productivity technologies.
• 3+ years leading technical teams, enterprise services, or complex technology initiatives, including management of technical professionals and service accountability.
• Strong enterprise experience with Microsoft 365, including Exchange Online, Teams, and SharePoint Online; experience with Slack or comparable enterprise messaging technologies.
• Strong understanding of Exchange Online architecture, mail flow, domains, messaging security, retention, SharePoint governance and permissions, Teams governance, external access, federation, application controls, and enterprise service management.
• Working knowledge of Power Platform governance, enterprise automation, Microsoft 365 governance, retention, compliance, information protection, Microsoft Purview, eDiscovery, and records-management concepts.
• Demonstrated experience planning and executing large-scale messaging, email, SharePoint, collaboration-data, or tenant migrations, including multiple M&A, divestiture, separation, or enterprise-consolidation initiatives.
• Experience developing technology roadmaps and managing platform lifecycle, risk, technical debt, change, incident, problem, and service-management practices.
• Experience working with geographically distributed teams in complex enterprise environments and managing vendors, service providers, or external technical partners.
• Strong analytical, problem-solving, organizational, decision-making, written, and verbal communication skills, including translating technical issues into business risks and recommendations for leadership.

Nice to have

• Familiarity with PowerShell, Microsoft Graph, APIs, and automation for Microsoft 365 administration.
• Relevant Microsoft 365 or Microsoft technology certifications.
• ITIL or comparable service-management knowledge or certification.

Culture & Benefits

• Hybrid role based in Mexico City.
• Work within a globally distributed technology organization and a collaborative environment.
• Focus on engineering quality, root-cause problem solving, automation, service ownership, governance, and continuous improvement.
• Equal opportunity and merit-based recruitment practices.

Hiring process

• Formal application through careers.hirify.global.com is required for consideration.