Sr. Systems Analyst

Location: Canada

Salary: $81,600–$122,400 per year; actual compensation may vary based on education, experience, skills, geographical location, internal equity, and market conditions.

Company

hirify.global is an information management company focused on AI-driven digital transformation, privacy, technology, and enterprise collaboration.

What you will do

• Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
• Analyze integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams and stakeholders.
• Contribute to requirements gathering, solution design, development, testing, UAT, deployment, and documentation across the software development lifecycle.
• Provide global administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including hirify.global Content Server.
• Lead investigation and resolution of complex technical issues, root-cause analysis, critical incidents, outages, and ITIL change, incident, and problem management activities.
• Support security and compliance, mentor team members, and drive process optimization, automation, application enhancements, performance improvements, and user-experience improvements.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
• At least 5 years of experience in system administration, technical support, enterprise applications, or a related technology function.
• Experience with requirements gathering, solution design, application development, testing, implementation, and support in agile delivery environments.
• Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud environments.
• Experience applying ITIL practices for incident, problem, change, and service management.
• Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with business and technical stakeholders.
• Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, Windows and Unix operating systems, virtualization, containers, and data management concepts.
• Experience with process automation, web development, and enterprise application administration.

Nice to have

• Salesforce implementation, integration, or administration experience.
• Strong analytical and problem-solving skills, sound technical decision-making, prioritization, adaptability, and delivery in fast-paced environments.
• Excellent communication, collaboration, and stakeholder management skills, including explaining complex technical concepts to diverse audiences and influencing outcomes.
• Growth-oriented mindset with an interest in innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and feedback.

Culture & Benefits

• Collaborative corporate culture centered on innovation, creativity, trust, and accountability.
• Opportunity to work with highly regarded companies and contribute to digital transformation projects.
• Benefits package supporting physical, emotional, and financial wellbeing.
• Vacation entitlement and paid time off; additional compensation details are provided during the hiring process.
• Commitment to diversity, inclusion, accessibility, and reasonable accommodation.