Solutions Engineer (AI Security)

Location: Brazil, off-site; Rio de Janeiro. Regional travel is required for customer-facing activities, marketing, user group events, partner presentations, and webinars.

Company

TrendAI™, hirify.global’s enterprise business unit, provides AI visibility and consolidated security solutions for organizations.

What you will do

• Listen to customer problems, collaborate with sales, and demonstrate security solutions.
• Provide proof-of-concept services for pre-sales clients and maintain ongoing customer relationships.
• Conduct technical touchpoints and health checks with existing customers.
• Develop subject matter expertise in assigned products and solutions.
• Share best practices with Solutions Engineers and channel feature requests to Product Management.
• Deliver partner presentations, events, and webinars.

Requirements

• Computer Science degree or diploma, or a combination of education and pre-sales experience in security software and systems.
• Experience working with Microsoft and Linux software and systems.
• Strong multitasking, troubleshooting, and problem-resolution abilities.
• Ability to learn new concepts and technologies quickly through self-paced learning platforms.
• Strong verbal and written communication, customer service, account management, and negotiation skills.
• Ability to work with diverse clients, including administrators and C-level executives.
• Knowledge of anti-malware, intrusion detection and prevention, data loss prevention, file integrity monitoring, email and web security, Syslog, and SIEM solutions.
• Understanding of the MITRE ATT&CK Framework and/or security operations center functions.
• Ability to work in a fast-paced environment under minimal supervision and travel regionally.

Nice to have

• 2–5 years of sales engineering experience.
• Experience with Infrastructure as Code tools such as CloudFormation and Terraform.
• AWS, Microsoft Azure, or Google Cloud certification.
• ECIH or CISSP certification.
• Linux, Solaris, or UNIX system administration training or experience.

Culture & Benefits

• Off-site work arrangement in Brazil.
• Regional travel for customers, marketing activities, user groups, and events.
• Collaboration with Solutions Engineers, sales, Product Management, partners, and customers.
• Multicultural and diverse workforce with an emphasis on innovation and equal employment opportunity.