Technical Delivery Manager (AI)

Location: New York, United States; full-time, on-site position.

Salary: $158,000–$230,000 per year, plus equity.

Company

Legora provides an AI-native workspace for legal professionals, analyzing documents and supporting end-to-end legal workflows for more than 2,100 customers across 80+ countries.

What you will do

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, rollout execution, and delivery quality.
• Act as the primary technical contact during implementation, early adoption, go-live, and the post-rollout period.
• Configure and support customer environments, including SSO, authentication, DMS integrations with iManage, SharePoint, and NetDocuments, and API-based connections.
• Provide post-rollout technical support for enterprise clients, troubleshoot advanced issues, and drive customer satisfaction.
• Coordinate requirements across Sales, Engineering, and Customer Success, and provide technical training on configuration, workflows, and best practices.
• Share delivery insights with Product and Engineering to improve future implementations.

Requirements

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role.
• Strong hands-on experience with SSO, authentication protocols, enterprise integrations, DMS platforms, and APIs.
• Excellent project management skills and a structured, proactive approach to managing multiple parallel projects.
• Ability to explain technical concepts clearly to non-technical audiences.
• Strong communication skills and the ability to build trusted relationships with customer and internal teams.
• Ability to work autonomously in a fast-paced, high-growth environment.
• Ability to work full time on-site in New York.

Culture & Benefits

• Work in an in-person Union Square office with company-provided lunch.
• Collaborate with domestic and international teams and clients.
• Medical, dental, and vision plans, including Aetna and Kaiser Permanente medical options, MetLife dental plans, and Vision Care plans.
• HSA or Healthcare FSA, parental leave, Maven Clinic access, Dependent Care FSA, and One Medical membership for employees and dependents.
• 401(k) with company match, pre-tax commuter benefits, life insurance, short- and long-term disability insurance, and unlimited PTO.
• Additional voluntary benefits include identity protection, legal coverage, and pet savings programs.