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2 дня назад

Manager, Salesforce

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Manager, Salesforce (SaaS/EdTech): Leading the Salesforce team and operating an integrated business-platform ecosystem supporting marketing, sales, contracts, accounting, and customer support with an accent on architecture, security, integrations, and reliable platform operations. Focus on building hands-on Salesforce solutions, connecting enterprise systems, delivering AI capabilities, and leading complex releases, incidents, and data-quality initiatives.

Location: Remote; Denver, Colorado. Travel: less than 10%; occasional after-hours support is required for releases and critical incidents.

Compensation: competitive base salary plus bonus.

Company

hirify.global is a high-growth software company providing cloud-based K-12 school operations software for finance, HR, nutrition management, payments, and family engagement across U.S. school districts.

What you will do

  • Lead, mentor, recruit, and develop Salesforce administrators, developers, engineers, contractors, and nearshore partners.
  • Own the operations, availability, performance, data integrity, security, licensing, environments, monitoring, incident management, and change management for Salesforce, HubSpot, Gong, Highspot, DocuSign, Rocketlane, and Qualtrics.
  • Design and deliver Salesforce architecture, data models, security models, configurations, custom development, implementations, migrations, testing, training, and hypercare.
  • Build and oversee integrations with ERP and finance, billing, identity management, product applications, and enterprise data platforms using APIs, Platform Events, Change Data Capture, and middleware.
  • Own release management and DevOps using Git, SFDX, CI/CD pipelines, deployment standards, rollback plans, and automated testing.
  • Partner with Marketing, Sales, Contracts, Accounting, and Customer Support leaders; drive adoption, data quality, build-versus-buy decisions, and production AI capabilities using Agentforce, Einstein, and Data Cloud.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience.
  • 6+ years of Salesforce experience across architecture, development, and operations, including 4+ years of hands-on development.
  • 2+ years of direct people leadership managing Salesforce administrators, developers, or engineers, including blended employee, contractor, and offshore/nearshore teams.
  • Salesforce architecture experience designing multi-cloud solutions across Sales Cloud and Service Cloud, plus marketing and quoting platforms; strong knowledge of data modeling, security models, and governor limits.
  • Hands-on development skills in Apex, Lightning Web Components, SOQL/SOSL, Flows, and Salesforce APIs.
  • Experience integrating Salesforce with ERP, CPQ or contract and e-signature, marketing automation, sales enablement, customer onboarding, survey, and data platforms using APIs and middleware.
  • Experience owning release management, CI/CD with SFDX and Git, Copado/Gearset or similar tools, incident and problem management, monitoring, SLAs, platform security, and access controls.
  • Experience supporting Sales, Marketing, Customer Support, and Contracts or Quote-to-Cash processes, and leading delivery with Agile/Scrum methods.
  • Excellent communication and stakeholder skills, including the ability to influence executives and explain technical trade-offs in business terms.

Nice to have

  • Salesforce certifications such as Application Architect, System Architect, Platform Developer I/II, Administrator, Advanced Administrator, Platform App Builder, or Integration Architect.
  • Experience with Salesforce CPQ or Revenue Cloud and contract lifecycle management tools.
  • Experience with HubSpot, Gong, Highspot, DocuSign, Rocketlane, and Qualtrics and their Salesforce integrations.
  • Experience putting AI-enabled CRM capabilities such as Agentforce, Einstein, or Data Cloud into production.
  • Experience in SaaS or subscription businesses, ideally EdTech or the public sector.
  • Familiarity with ITSM frameworks and tools including ITIL, Jira Service Management, or ServiceNow, plus Confluence documentation practices.

Culture & Benefits

  • Integrity, trust, customer excellence, continuous learning, collaboration, and shared accountability are core values.
  • 401(k) plan with a 4% employer match on total earnings.
  • Flexible open paid time off, paid parental leave, and ten paid corporate holidays.
  • Sixteen paid volunteer hours, medical, dental, and vision coverage, FSA or HSA options, and employer-paid disability and life insurance.
  • Gym reimbursement, employee assistance, travel assistance, pet insurance options, and referral bonuses.

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