Coordinator, Customer Order Management with Finnish

Location: Gdansk, Poland; hybrid work between the office and remote.

Starting base salary: 8500–9600 PLN per month.

Company

hirify.global develops sustainable chemistry solutions for water-intensive industries, supporting municipal and industrial water treatment customers and circular resource use globally.

What you will do

• Manage the Order-to-Cash process, including order fulfillment and billing.
• Communicate with customers about orders, confirmations, and shipment details through various channels.
• Ensure deliveries and customer requirements are handled efficiently and accurately with guidance from team members.
• Address and resolve customer complaints and issues in a timely manner.
• Collaborate with internal and external stakeholders to support seamless operations.
• Follow internal policies and targets to maintain process integrity and compliance.

Requirements

• Fluent English and Finnish.
• At least 1–2 years of functional experience in order management or customer service.
• Good practical knowledge of MS Office tools.
• Effective communication and interpersonal skills.
• Commitment to teamwork and cooperation.

Nice to have

• Logistics background.
• Experience with customs formalities.
• SAP knowledge.

Culture & Benefits

• Stable position in an international organization.
• Possibility to grow within the company.
• Collaborative, diverse, inclusive, and international work environment.
• Flexible hybrid work arrangement between the office and remote.
• Culture based on growth, value delivery, and collaboration.

Hiring process

• Submit a CV through the hirify.global recruitment system by 8 November 2026.
• Applications sent by email cannot be considered.