Salesforce Technical Analyst / Solution Designer

Location: Leusden, Netherlands; hybrid work with on-site work required at the primary workplace in Leusden. Candidates must currently reside in the Netherlands and be legally entitled to work there.

Gross monthly salary up to €6,886 based on a 38-hour work week; a 40-hour work week is available with salary adjusted proportionally.

Company

ARAG is an independent legal expenses insurer and legal services provider working to make legal assistance accessible and affordable.

What you will do

• Own technical designs covering data models, integrations, security, and platform impact, guiding implementation from functional requirements.
• Support three Scrum Teams and standardize technical design practices across them.
• Maintain alignment across teams, resolve dependencies, and protect the coherence of the Salesforce platform.
• Support the deliberate adoption of Agentforce and other Salesforce AI capabilities.
• Support technical design and occasionally contribute to hands-on development.
• Contribute to the transition from Vlocity to Salesforce Core and drive technical debt and platform improvements to resolution.

Requirements

• Bachelor’s or master’s degree in computer science or IT.
• 6+ years of Salesforce development experience.
• Deep understanding of Salesforce data models, platform capabilities, security models, and enterprise integrations.
• Hands-on experience with Salesforce Platform, including Apex, Flow, and Lightning Web Components.
• Hands-on experience with Salesforce Industries (Vlocity), preferably within Financial Services Cloud, including Product Configuration, OmniScripts, DataRaptors, FlexCards, and Integration Procedures.
• Hands-on experience implementing REST and SOAP API integrations.
• Experience with DevOps practices and version control tools such as Git, Bitbucket, and Azure DevOps.
• Proven Salesforce Agentforce and Salesforce AI experience, or a strong drive to build expertise in this area.
• Strong analytical and communication skills, including translating business needs into scalable technical solutions, driving technical decisions, and ensuring cross-team alignment.
• Fluent written and spoken English is required.
• Current residence in the Netherlands and legal entitlement to work there are required. Candidates requiring highly skilled migrant status must already meet the relevant Dutch immigration requirements.

Nice to have

• Experience with digitalization, data management, migrations, or platform development.
• Affinity with insurance and claims processes.
• Multiple Salesforce certifications.

Culture & Benefits

• Modern benefits package focused on personal responsibility and freedom of choice.
• Collaborative and informal working environment.
• Flexible 38-hour or 40-hour work week.
• Work across offices in Amsterdam, Rotterdam, Leusden, and Roermond, with Leusden as the primary workplace when on-site work is required.

Hiring process

• Submit a CV and motivation letter.
• Meet colleagues from the team you would join during the selection process.