Regional Operations Manager (Automotive)

Location: Remote, United States; regional field work in Detroit, MI and the Western Michigan region, including 1–2 days per week working alongside inspectors.

Company

hirify.global is a technology, data, and innovation company operating a digital marketplace for wholesale used vehicles.

What you will do

• Oversee FTE and 1099 inspectors during floor plan audits and vehicle or facility inspections, ensuring compliance with policies, procedures, tools, regional SLAs, and targets.
• Recruit and hire contract and full-time inspectors, lead and develop FTE inspectors through training, coaching, mentoring, motivation, counseling, and performance management.
• Partner with Marketplace and Commercial Sales teams on inspection needs, growth forecasting, scheduling, and regional performance.
• Build customer relationships with dealers and the sales team to support sales growth and realize regional opportunities.
• Support the Senior Regional Operations Manager with OKR creation and implementation, and collaborate with Product, Arbitration, Scheduling, and Quality Assurance teams on new app releases and process improvements.
• Work in the field 1–2 days per week, train new inspectors, act as a reserve inspector for new markets and capacity gaps, and serve as the main contact for contractors and inspectors on compensation, assignments, processes, and applications.

Requirements

• Minimum of 3+ years of relevant experience or education.
• Minimum of 2+ years of automotive mechanical experience.
• Ability to operate a motor vehicle and possession of a valid driver’s license.
• Working knowledge of technology, particularly submitting electronic inspection reports.
• Collaborative, communicative, and analytical working style, including the ability to collect and analyze data for informed decisions.

Nice to have

• Previous experience managing teams and individuals, including both contractual and full-time employees.

Culture & Benefits

• Remote workplace with regional field responsibilities.
• Medical, dental, and vision benefits with employer HSA contributions and FSA options in the US.
• Immediately vested 401(k) with company match in the US.
• Paid vacation, personal, and sick time; paid maternity and paternity leave in the US.
• Employer-paid short- and long-term disability, life insurance, AD&D, Employee Assistance Program, volunteer day, and tuition reimbursement.
• Opportunities for skill development, knowledge sharing, internal promotion, and career advancement within a publicly traded global organization.