Project Coordinator I

Location: Manila, Philippines; hybrid office and remote commitments, with occasional work-hour adjustments for regional colleagues.

Company

hirify.global provides technology project and infrastructure-related services.

What you will do

• Plan and coordinate internal network, server, software implementation and upgrade, and PC deployment projects from initiation through delivery.
• Gather project requirements, maintain project plans and schedules, track work hours and expenditures, and provide weekly status updates.
• Schedule project reviews and stakeholder meetings, document decisions and actions, and follow up on assigned items.
• Monitor ticketing activity, reassign tickets when needed, identify recurring issues, and escalate issues to the appropriate manager.
• Collaborate with regional teams, SDMs, and Project Managers on resources, ticket resolution, analytical needs, critical metrics, and KPIs.
• Produce regular reports and help identify process improvement opportunities.

Requirements

• Associate's degree or equivalent from a two-year college or technical school, plus 0–2 years of related experience and/or training, or an equivalent combination of education and experience.
• Flexibility to work in both office and remote settings and occasionally adjust work hours for regional collaboration.
• Familiarity with Microsoft Excel and Google Suite.
• Excellent verbal and written communication skills.
• Proactive, dependable, and customer-service oriented.
• Ability to work independently and as part of a team, multitask, and prioritize workload.
• Good judgment, problem-solving, and decision-making skills.
• Ability to maintain confidentiality and professional decorum.
• Ability to perform office-related tasks, move within an office environment, use a computer, and communicate effectively; occasional repetitive wrist, hand, or finger movements may be required.

Nice to have

• Understanding of or previous experience with ticketing systems and/or project management systems.
• Understanding of or previous experience in a technology-driven environment.

Culture & Benefits

• Hybrid work arrangement combining office and remote commitments.
• Collaboration with regional teams and project stakeholders.
• Exposure to network, server, software, and PC deployment projects.