Resource Coordinator

Location: Chanhassen, MN, USA; office or home setting, with coordination of onsite events. Normal business hours are Monday through Friday, 8 am–5 pm.

Salary: $45,000–$50,000 per year.

Company

hirify.global provides hirify.globalnology field services involving technicians and onsite events.

What you will do

• Contact and schedule qualified field technicians for onsite events.
• Confirm event details with field technicians 24 hours before each event.
• Manage and negotiate labor rates within established event budgets.
• Negotiate additional costs for materials, travel, and lodging.
• Escalate scheduling conflicts, cancellations, rescheduling needs, and budget issues.
• Recruit, develop, and train field technicians and participate in technician roster review meetings.

Requirements

• High school diploma or equivalent is required.
• 2–3 years of technical customer support experience.
• Bachelor’s degree or an equivalent combination of education and experience is preferred.
• Proven success supporting internal and external customers.
• Strong attention to detail, communication, organization, and time-management skills.
• Ability to multitask in a fast-paced environment and adapt to changing requirements.
• Professional, high-integrity, reliable, organized, driven, and results-oriented approach.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Ability to sit and work at a computer for extended periods with repetitive motion and lift up to 10 lbs.

Culture & Benefits

• Full-time exempt position; additional time may be required to complete job duties.
• No travel is expected for the position.
• Medical and dental insurance, with the company paying 100% of the employee medical and dental rate and 50% of the dependent rate.
• Company-paid long-term disability and life insurance, plus voluntary vision and short-term disability insurance.
• PTO, holiday pay, and a 401(k) plan.
• Equal opportunity employer participating in E-Verify upon employment.