Business Analyst (Government & Public Sector)

Location: Swansea, United Kingdom; hybrid working with three days per week or 60% on-site attendance.

Salary: £50,000 per year.

Company

hirify.global delivers digital services through agile delivery, user-centred design, and modern technology solutions for organisations across multiple sectors.

What you will do

• Engage with stakeholders to understand business needs, challenges, objectives, and user requirements.
• Elicit, analyse, document, and validate business and functional requirements through workshops, interviews, and requirements-gathering sessions.
• Translate requirements into user stories, acceptance criteria, process documentation, business models, process maps, workflows, data flow diagrams, gap analysis reports, BRDs, and functional specifications.
• Analyse existing business processes and identify improvement and optimisation opportunities.
• Work with Product Owners, Product Managers, Developers, Architects, Designers, testers, and delivery teams to refine and prioritise requirements, manage backlogs, and support sprint planning.
• Support acceptance testing, User Acceptance Testing, stakeholder communication, change management, and business readiness activities.

Requirements

• 5+ years of professional experience and proven experience working as a Business Analyst within Agile delivery teams.
• Strong requirements gathering, analysis, and documentation skills.
• Experience facilitating workshops and engaging with a wide range of stakeholders.
• Ability to translate complex business problems into clear and actionable requirements.
• Experience creating process maps, workflows, and business models.
• Strong understanding of Agile methodologies and frameworks, including experience writing user stories and acceptance criteria.
• Excellent analytical, problem-solving, decision-making, communication, and stakeholder management skills.
• Experience working with multidisciplinary teams including developers, testers, designers, and product managers.

Nice to have

• Experience in public sector or regulated environments.
• Familiarity with Government Digital Service principles and standards.
• Experience with Jira, Confluence, Azure DevOps, Miro, or Visio.
• Knowledge of data analysis, reporting, and business intelligence tools.
• Experience supporting digital transformation and service improvement initiatives.
• Business Analysis certifications such as BCS, CBAP, or Agile BA qualifications.

Culture & Benefits

• Flexible hybrid working environment with a strong focus on work-life balance.
• Collaborative, multidisciplinary Agile environment alongside civil servants and industry experts.
• Competitive salary and benefits package.
• Opportunity to work on impactful digital transformation programmes.
• Ongoing learning, professional development, and career progression opportunities.
• Access to a community of experienced delivery, design, and technology professionals.