Senior Solution Engineer (Commerce)

Location: Remote - Singapore; based in Singapore, with travel for customer meetings, partner engagements, team events, and merchant-facing remote and on-site activities across the APAC region.

Company

hirify.global provides commerce technology that enables entrepreneurs and enterprises to start, operate, and scale businesses globally.

What you will do

• Run discovery with merchants and partners to map workflows, systems, constraints, risks, and success metrics.
• Design solution architectures across hirify.global's commerce stack and adjacent ERP, OMS, payment, and integration systems, including legacy-platform migration paths.
• Create tailored demos, prototypes, diagrams, workshops, and technical narratives connecting hirify.global capabilities to merchant outcomes.
• Partner with Account Executives, Solution Partners, Product, Launch, and CSM teams to shape opportunity strategy, remove blockers, and share field insights with Product, Engineering, and User Experience teams.
• Use AI for merchant research, transcript synthesis, demo planning, technical validation, and reusable tools, prompts, and workflows.
• Engage directly with merchants, technical teams, and partners across the Greater China Region and support community events.

Requirements

• Fluency in Mandarin is required to engage directly with merchants in the Greater China Region.
• Relevant experience in solutions engineering, sales engineering, technical consulting, solutions architecture, or commerce technology implementation.
• Technical fluency across APIs, integrations, data flows, authentication, webhooks, and modern SaaS architecture.
• Strong requirements discovery skills, including gathering, inferring, and interpreting complex business needs and translating them into technical requirements and scalable solutions.
• Commercial judgment connecting technical recommendations to revenue growth, operational efficiency, customer experience, and risk reduction.
• Clear written and verbal communication for executive and technical audiences, with the ability to simplify complex topics.
• Strong stakeholder influence, including building trust and navigating technical, executive, and partner stakeholders.
• Comfort with ambiguity, self-directed learning, and practical use of AI tools without replacing technical thinking or customer empathy.
• Based in Singapore, with ability to travel for customer meetings, partner engagements, and team events.

Nice to have

• Experience with hirify.global, commerce platforms, POS, B2B, retail operations, or integration-heavy environments, especially GCR enterprise or mid-market sales cycles.
• Familiarity with JavaScript, Liquid, React, GraphQL, REST APIs, SQL, or similar technologies for prototypes, scripts, demo stores, and proof points.
• Hands-on experience with AI-assisted development or workflow tools such as Claude, Cursor, Gemini, or NotebookLM.
• Experience creating reusable assets, enablement, or internal systems that improve team effectiveness.

Culture & Benefits

• Digital-first daily work in a fast-moving, regionally distributed environment.
• Independent, self-directed work with a high degree of team self-sufficiency.
• Culture that values resilience, resourcefulness, critical thought, disagreement, and continuous professional and personal growth.
• AI-enabled tools may be used to screen, select, and assess applications, with outputs reviewed and validated by the recruitment team.