IT Professional Services

Location: Tel Aviv; fully in person, 5 days a week from the office.

Company

Wix builds web creation and business products used by hundreds of millions of people worldwide.

What you will do

• Administer enterprise identity, access management, and directory services with Okta and Google Workspace.
• Manage global macOS, Windows, and Linux endpoints, configuration profiles, and compliance policies using Jamf and Microsoft Intune.
• Evaluate and apply AI-driven tools and automation to optimize workflows, resolve tickets faster, and improve IT operations.
• Provide Tier 2/3 technical support and escalation management for complex hardware, software, network, and SaaS issues globally.
• Manage automated user onboarding and offboarding workflows across identity platforms and applications.
• Maintain, monitor, and document local and cloud infrastructure for high availability, security compliance, and audit readiness.

Requirements

• 5+ years of hands-on experience as a System Administrator, IT Engineer, or Senior IT Support Specialist in a fast-paced environment.
• Strong hands-on experience with Okta and Google Workspace identity management platforms.
• Proven expertise managing endpoints with Jamf for macOS and Microsoft Intune for Windows.
• Hands-on experience administering cloud infrastructure in GCP.
• Experience with Meraki, Jira, Slack, and Active Directory or Azure AD.
• Active interest or practical experience using AI tools for scripting, automation, workflow optimization, or IT operational efficiency.
• Deep experience supporting and troubleshooting macOS, Windows, and Linux environments.
• Solid understanding of core network principles, security protocols, and SaaS ecosystem management.
• Excellent diagnostic, analytical, problem-solving, communication, organizational, and time-management skills, with strong attention to detail.
• Availability to participate in an on-call IT rotation as needed.

Culture & Benefits

• Fully in-person work model with 5 days per week in the office.
• Team-level consideration for special flexibility requests.
• Collaborative, high-performing environment focused on innovation and evolving technology.
• Work with device management services, Ansible, automation engines, and AI-enabled tools.