Product Operations Lead (AI)

Location: Tel Aviv, near the Hashalom train station and Light Rail; office-based role.

Company

hirify.global is building an AI Security and Governance Platform that helps organizations adopt AI and LLMs with visibility and control across the AI lifecycle.

What you will do

• Set up Product and R&D processes for planning, delivery tracking, dependency management, release coordination, and ownership.
• Build delivery dashboards, identify bottlenecks, simplify processes, and report progress to leadership.
• Run release readiness, including internal testing, early access, release notes, and coordination with Customer Success, Support, and Sales.
• Manage strategic product rollouts from planning through launch and lead retrospectives after major releases.
• Build the customer feedback system for capturing, triaging, and prioritizing feedback, feature requests, and bugs; connect customer insights to product decisions and the roadmap.
• Build AI-native workflows and lightweight internal tools for feedback analysis, documentation, release notes, reporting, and knowledge sharing.

Requirements

• 5+ years of experience in Product Operations.
• Hands-on experience building AI-native workflows that teams use every day, with examples to demonstrate.
• Experience owning an operational function or major initiatives end to end and influencing frontline teams through the C-suite without direct authority.
• Strong analytical and communication skills, with sound judgment about when additional process is appropriate.
• Ability to break down complex problems, simplify them, and maintain attention to detail.

Nice to have

• Technical background in QA, technical support, software engineering, or a similar field.
• Experience setting up Product Operations from scratch.
• Experience managing people.
• Experience with JIRA, Notion, n8n, Claude Managed Agents, APIs, or scripting.
• Background in B2B SaaS, AI, or cybersecurity.

Culture & Benefits

• Bright, spacious, dog-friendly office with access to public transportation.
• Team bonding activities, company retreats, happy hours, and holiday gifts.
• Pilates classes, monthly lunch budget, provided dinners, and a stocked kitchen.
• Warm, supportive, people-first culture.
• Pension and Keren Hishtalmut.
• Global work environment with teams across Tel Aviv, the US, the Netherlands, and London; stock options included.