Account Management Manager (Regional Sales)

Location: Jakarta, Indonesia

Company

hirify.global is the hiring company for this fintech account management role.

What you will do

• Build relationships with key merchant partners, understand their needs, and negotiate growth strategies, promotions, and branding opportunities.
• Monitor GMV, approval rates, transaction success, promotional performance, SPG productivity, and repayment rates using analytics dashboards.
• Turn data insights into marketing promotions, CRM campaigns, and product or operational improvements that increase merchant sales.
• Coordinate with Marketing, Sales, Product, and Support as the primary bridge between merchants and internal teams.
• Oversee daily operations, including Jira tickets within SLA, store data accuracy, promotional requests, and agreements.

Requirements

• Bachelor’s degree with proven experience in Account Management, Key Account Sales, or Business Development, preferably in Fintech, E-commerce, or Retail.
• Comfort working with numbers, dashboards, and sales data to identify growth opportunities.
• Excellent written and verbal communication skills for pitching campaigns, negotiating deals, and building long-term trust.
• Proactive, structured, and adaptable approach to fast-paced merchant needs and internal operational tickets.
• Experience with MS Excel, PowerPoint, CRM systems, analytics platforms, and ticket management tools such as Jira.

Culture & Benefits

• Full-time employment based in Jakarta, Indonesia.
• Cross-functional collaboration with Marketing, Sales, Product, and Support teams.