Associate Director, Business Development & Marketing Operations

Location: United States — Remote; 15% travel required for meetings throughout the year.

Salary: $120K–$140K USD per year.

Company

hirify.global is a nonprofit social enterprise supporting the educational, economic, and social inclusion of immigrants, refugees, and international students through credential evaluation, programs, policy work, and philanthropic funding.

What you will do

• Develop the vision, goals, roadmap, processes, governance models, and best practices for Revenue Operations and Business Development and Marketing operations.
• Lead, coach, and develop three direct reports across Sales Operations, Marketing Operations, and Project Management.
• Own Salesforce and related marketing technologies, including requirements, adoption, workflows, reporting, forecasting, and continuous improvement.
• Oversee marketing automation, Salesforce integrations, lead management, lead scoring, attribution, audience segmentation, campaign measurement, vendors, and platform optimization.
• Lead strategic projects, portfolio governance, change management, process optimization, resource planning, budgeting, and cross-functional execution.
• Develop dashboards and performance measures, analyze operational data, and ensure data governance, privacy, consent, retention, security, and records-management compliance.

Requirements

• Bachelor’s degree in business administration, Marketing, Operations Management, or a related field.
• 8+ years of progressively responsible experience in sales operations, marketing operations, revenue operations, commercial operations, or a closely related field, including complex cross-functional initiatives.
• 3+ years of experience leading and developing high-performing teams.
• Experience managing cross-functional operational initiatives and strategic projects, with strong project and portfolio management skills.
• Strong knowledge of sales operations, marketing operations, business process optimization, organizational effectiveness, and continuous improvement.
• Proven experience managing Salesforce CRM, reporting environments, related business technologies, marketing automation platforms, and system integrations.
• Strong analytical, problem-solving, communication, presentation, stakeholder management, leadership, and decision-influencing skills.
• Strong understanding of data governance, reporting, performance measurement, data integrity, and operational excellence.
• Ability to align operations with business objectives, drive measurable results, manage multiple priorities, work in a fast-paced evolving environment, and support innovation and best practices.
• Ability to collaborate with people from different backgrounds, experiences, communication styles, and cultures; communicate with tact and diplomacy; build relationships; establish credibility; and mobilize stakeholders.
• Strong commitment to WES’s mission and values, a can-do attitude, and willingness to adapt responsibilities as needs evolve.
• This is a remote working role, and travel is required for meetings throughout the year.

Nice to have

• Master’s degree.

Culture & Benefits

• Remote work options and flexible scheduling with generous time-off policies and wellness programs.
• Competitive compensation, comprehensive benefits, and rewards and recognition.
• Training, tuition reimbursement, professional development, and career advancement opportunities.
• Mission-driven work focused on expanding educational and professional pathways for people worldwide.
• Inclusive, diverse, employee-centric environment with employee resource groups, town halls, collaborative events, volunteer opportunities, and equity-focused initiatives.