Director, OmniChannel Marketing (Life Sciences)

Location: United States - Remote

Base salary: $144,000–$198,000 per year, plus an annual discretionary performance bonus.

Company

hirify.global provides management advisory, benchmarking, consulting, and technology-enabled commercialization solutions for pharmaceutical, biotech, and medtech organizations.

What you will do

• Serve as a subject matter expert and thought leader in omnichannel activation, customer engagement, content operations, AI-enabled marketing, and commercial transformation.
• Lead client benchmark and project engagements from initiation through final delivery, including executive interviews, organizational assessments, data collection, analysis, and reporting.
• Author benchmark reports with recommendations to improve clients’ operational effectiveness, efficiency, resource allocation, capabilities, and future-state readiness.
• Lead advisory and membership engagements, respond to client inquiries with expert guidance, provide urgent on-call support, and develop value-added content and best-practice deep dives.
• Build trusted relationships with client and member organizations, identify unmet needs and business development opportunities, and engage other TGaS solutions where appropriate.
• Contribute to innovation by documenting client needs, evolving deliverable formats, and developing services and offerings that generate additional value and revenue.

Requirements

• 8–10 years of experience directing omnichannel operations in an agency or life sciences setting. Candidates from other industries may also be considered.
• A Bachelor’s degree is required.
• Broad knowledge of pharmaceutical commercial operations, marketing operations, omnichannel strategy, or related fields.
• Deep understanding of marketing channel utilization, processes, systems, and related best practices.
• Experience interacting with senior executives and business unit leaders at client organizations.
• Ability to consult, problem-solve, work autonomously, organize complex information, and develop clear, actionable recommendations that improve business results.
• Experience developing and managing effective relationships with internal stakeholders and clients.
• Ability to manage multiple projects and timelines simultaneously, with excellent group presentation, verbal, written, and communication skills.
• High integrity and credibility, change management and process analysis skills, and the ability to operate with minimal supervision while proactively identifying opportunities.

Nice to have

• Prior experience as a consultant or in a consultative role.
• An advanced degree.

Culture & Benefits

• Full-time remote role based in the United States.
• Work in a small-company environment with a high degree of esprit de corps.
• Annual discretionary performance bonus in addition to base salary.
• Inclusive workplace focused on connection, collaboration, shared purpose, and equal opportunity.