Product Manager, Emergency Department Platform (AI)

Location: San Francisco, United States; hybrid role requiring attendance at the SF office 3x/week, customer visits, and clinician shadowing.

Salary: $169,200–$235,000 annual base compensation depending on tier, plus equity.

Company

hirify.global builds an AI intelligence platform for healthcare that provides real-time coding-aware documentation and clinical workflow support across ambulatory, emergency, and inpatient settings.

What you will do

• Own the Emergency Department platform and clinician experience from initial assessment through disposition and handoff.
• Set the ED roadmap and priorities, balancing clinician needs, product quality, commercial value, fixes, and new capabilities.
• Lead delivery with Engineering, Design, Clinical AI/ML, Data, GTM, Product Marketing, coding, revenue-cycle, and customer-facing teams.
• Own workflows across hirify.global, Epic Haiku, and the native app, including starting, updating, reviewing, editing, and filing documentation.
• Improve HPI, physical exam, MDM, ED course, note editing, writeback reliability, and integration quality while reducing fabricated content, attribution errors, misplaced sections, and regressions.
• Measure documentation accuracy, completeness, latency, workflow completion, utilization, documentation time, after-shift charting, clinician efficiency, adoption, retention, and expansion.

Requirements

• 5+ years of product management experience or equivalent product-building experience, including end-to-end ownership of a product area.
• Ability to learn a complex domain through firsthand user research.
• Strong technical fluency and comfort with AI/ML products, data, APIs, and complex integrations.
• Experience shipping user-facing products with complex workflows and reliability requirements.
• Strong product judgment, clear writing, and comfort making decisions with incomplete information.
• Based in San Francisco and available to work in the office 3x/week, with willingness to visit customers and shadow clinicians.

Nice to have

• Experience with emergency medicine, clinical workflows, or healthcare IT, especially Epic and Haiku.
• Experience building ambient AI, clinical documentation, LLM, or human-in-the-loop products.
• Familiarity with coding/CDI or revenue-cycle workflows, especially ED E/M and critical care.
• Prior 0-to-1 product work or experience improving adoption and quality in a live enterprise product.

Culture & Benefits

• High-ownership, high-trust environment focused on decisive execution, accountability, feedback, and continuous growth.
• Work on AI technology intended to improve clinicians’ daily work and health system financial health.
• Medical, dental, and vision coverage for employees and dependents.
• 401(k) with company matching up to 3% of base salary, parental leave, and full equipment provisioning.
• Remote-friendly culture with a San Francisco headquarters, flexible time off, company holidays, and an annual holiday shutdown from December 24 to January 1.
• Company and team off-sites, team lunches, and all-hands gatherings with covered travel, lodging, and meals.