Operations Manager, MEAL & Techniology

Location: Remote or hybrid; open to candidates located in and authorized to work in the United Kingdom or United States. Internal candidates in countries where IRC operates may be hired locally under a local employment contract and salary scale.

Salary: UK £41,767–49,599 per year; US $73,000–85,000 per year.

Company

hirify.global is an international humanitarian NGO responding to crises and supporting health, safety, education, economic wellbeing, and community resilience.

What you will do

• Provide administrative, invoice, coordination, and logistical support to METAL Unit leadership and the wider team.
• Plan team retreats, meetings, workshops, trainings, and events, including scheduling, agendas, materials, travel logistics, budgets, notes, and follow-up actions.
• Coordinate onboarding for new hires, including introductory meetings, system access, and training on required systems such as Integra, Claude, and WorkDay.
• Organize and maintain knowledge products, Box folders, RescueNet pages, resource libraries, trackers, issue logs, organizational charts, and staff rosters.
• Support internal and department-wide communications, including presentations, resource pages, newsletters, and distribution lists.
• Provide requested data input, cleanup, and analysis support while liaising with IT, platform administrators, pillar leads, and the TechEx FinOps team.

Requirements

• Bachelor’s degree or equivalent combination of education and experience, including backgrounds such as library science, information or knowledge management, or business administration.
• 2–4 years of experience in an administrative, knowledge management, or team coordination role.
• Experience planning and coordinating meetings, workshops, or team events, including logistics, scheduling, and materials preparation.
• Proficiency with Microsoft 365 tools, including SharePoint, Teams, Outlook, and Excel, and file management or storage platforms such as Box.
• Exceptional organization, attention to detail, and demonstrated ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, including the ability to produce clear, user-friendly documentation and reference materials.
• Strong interpersonal skills and a collegial, service-oriented approach to supporting colleagues and leadership across a distributed team.
• Excellent spoken and written English.

Nice to have

• Experience with SharePoint site administration, document taxonomy, or metadata management.
• Working knowledge of Arabic, French, and/or Spanish.
• Experience supporting humanitarian or international development program teams.
• Experience in a nonprofit or international development context.

Culture & Benefits

• Remote position with local employment contracts and salary scales for eligible internal candidates.
• Work supports humanitarian programs, organizational learning, data use, and technology solutions across four METAL pillars.
• Collaboration with distributed teams, IT, platform administrators, and technical leadership.
• Employment is governed by IRC standards covering integrity, service, equality, accountability, safeguarding, fiscal integrity, and protection from retaliation.