Principal Technical Marketing Engineer (Observability)

Location: Remote from Germany; other listed remote locations include Canada, Ireland, Spain, Sweden, the UK, and the USA. Travel to training and customer events is expected for 10–12 weeks per year. In-person onboarding is required.

Base compensation in Germany: EUR 109,709–131,651 per year, plus RSUs.

Company

Develops Grafana Cloud, a fully managed, open-source-based observability platform used by more than 10,000 organizations to monitor systems, resolve incidents, and optimize telemetry at scale.

What you will do

• Build and maintain narrative-driven demos, technical videos, walkthroughs, workshops, and webinars for SRE and platform engineering leaders.
• Explain how Grafana works and why its observability approach is differentiated and valuable for technical buyers.
• Act as the technical liaison between Product Marketing and Solutions Engineering, creating enablement assets, talk tracks, competitive narratives, and demo guidance.
• Collaborate with Product Marketing on buyer personas, technical messaging, content strategy, analyst briefings, forums, podcasts, conferences, and technical communities.
• Partner with software engineers to automate demo setup, content workflows, asset updates, and reusable technical content using scripts, workflows, agents, and AI tools.

Requirements

• 5+ years of experience in a technical role, such as Solutions Engineering, SRE, DevOps, backend engineering, technical product marketing, or a similar field.
• Ability and willingness to travel to training and customer events for 10–12 weeks per year.
• Strong understanding of observability concepts and the needs of SRE and platform engineering teams.
• Ability to translate deep technical concepts into clear, value-focused stories.
• Experience presenting technical content through demos, workshops, or webinars.
• Excellent written and verbal communication with a crisp, structured, and persuasive style.
• Strong cross-functional collaboration skills and comfort working with Product Marketing, Product, Solutions Engineering, Developer Relations, and Field Engineering.
• High ownership and the ability to drive projects from concept to completion.
• Comfort with light scripting or workflow automation.

Nice to have

• Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in observability or platform engineering.
• Previous experience in Sales Engineering, Developer Relations, or technical product marketing.
• Familiarity with demo environment automation or infrastructure-as-code tools.
• Exceptional live presentation or workshop facilitation skills.

Culture & Benefits

• 100% remote work with a global culture and team members across more than 40 countries.
• Open communication, transparent decision-making, autonomy, high trust, and an innovation-driven environment.
• Open-source roots and a collaborative culture focused on meaningful work and measurable outcomes.
• Career growth pathways and visible, approachable leadership.
• 30 days of annual leave, including 3 Grafana Shutdown Days, subject to local legislation.
• RSUs for all team members and in-person onboarding.