Enterprise Architect - Consumer Banking & Marketing (Fintech)

Location: Remote in the United States; on-site presence required at the Seneca One Tech Hub in Buffalo, New York, for one week per month. The posting also lists Clanton, Alabama, United States of America.

Salary: $139,700–$232,900 annual USD; the applicable range may vary by location.

Company

M&T Bank is a regional financial institution founded in 1856 that invests in technology, data, and processes supporting customer outcomes, resilience, and sustainable growth.

What you will do

• Define Consumer Banking and Marketing architecture strategies, target-state architectures, capability models, and multiyear roadmaps.
• Develop high-level and solution architectures, reference patterns, transition plans, integration patterns, and architecture decision records.
• Architect interoperable customer, product, pricing, payments, cards, branch, contact center, ATM, item-processing, marketing, campaign, consent, and servicing capabilities.
• Promote consistent identity, customer profiles, preferences, consent, authentication, personalization, and communication patterns.
• Partner with business, product, data, technology, cybersecurity, risk, compliance, operations, and experience teams on investment and sequencing decisions.
• Provide architecture governance, evaluate vendors and platforms, and communicate decisions, dependencies, risks, and investment implications to senior leaders.

Requirements

• Bachelor’s degree and at least 7 years of relevant work experience, or, in lieu of a degree, a combined minimum of 11 years of higher education and/or relevant work experience.
• At least 7 years of experience in enterprise, domain, solution, or application architecture, including at least 3 years supporting consumer or retail banking capabilities and technology.
• Experience developing target-state architectures, reference patterns, roadmaps, and transition plans across complex application and data landscapes.
• Experience integrating enterprise platforms, legacy systems, APIs, events, data services, and third-party products in a regulated environment.
• Working knowledge of architecture modeling and documentation practices, with effective communication for executive, business, and engineering audiences.
• Experience evaluating vendors and technology options and translating business, risk, operational, and financial considerations into recommendations.
• Relevant domain knowledge includes consumer and retail deposits, onboarding, servicing, customer information, branches, contact centers, payments, cards, ATMs, item processing, product and pricing, marketing, campaigns, offers, customer communications, data, identity, integration, resilience, cybersecurity, privacy, authentication, and fraud-control integration.
• Knowledge of consumer banking regulatory and control considerations, including UDAAP, FCRA, EFTA/Regulation E, GLBA, privacy, fair lending, records retention, and customer communication and marketing requirements.

Nice to have

• Experience with deposit platforms, customer information systems, branch and contact center technology, payments, cards, ATMs, item processing, marketing technology, CRM, product and pricing, or customer communications.
• Experience in a large financial institution with complex legacy modernization, regulatory, data, and operational resilience requirements.
• Familiarity with enterprise architecture methods and tools, including capability models, value streams, roadmaps, and architecture repositories.
• Experience with platforms such as Hogan, Genesys, card and payment platforms, ATM and item-processing systems, CRM, marketing automation, customer data platforms, workflow platforms, and enterprise integration services.

Culture & Benefits

• Remote-eligible work arrangement in the USA with required monthly on-site attendance in Buffalo, New York.
• Work within a regional financial institution focused on financial strength, community banking, responsible innovation, resilience, and sustainable growth.
• Market-informed annual compensation range of $139,700–$232,900 USD.