Relationship Manager, Cross Border (Fintech)

Location: Hybrid, Fort Lee, New Jersey, United States; periodic client visits and willingness to travel required.

Salary: $150,000–$170,000 per year.

Company

hirify.global builds financial infrastructure and capital solutions for payments, cards, lending, and digital asset products used by fintechs, enterprises, and other financial technology companies.

What you will do

• Serve as the primary point of contact for Fintech Banking Enterprise clients across multiple product verticals and coordinate customer needs.
• Own client retention and growth KPIs, identify organic and inorganic growth patterns, and lead cross-sell and upsell activities.
• Build relationships with client stakeholders, including senior management, and conduct weekly, monthly, and quarterly business reviews.
• Interpret market, competitive, proprietary, and client-supplied data to assess client health and support data-driven decisions.
• Advocate for clients internally, coordinate issue resolution and technology integration, and work with legal counsel on contract renewals and amendments.
• Review client accounts for AML/BSA compliance, track outstanding issues and opportunities, and conduct periodic client visits for strategic planning.

Requirements

• 6+ years of experience managing high-profile relationships in commerce, payments, fintech, and/or banking.
• Prior Cross Border and Payments experience with familiarity with Fintech and Embedded Finance flow of funds.
• Deep experience or exposure to the payments landscape, leading global players, emerging trends, and regulatory nuance.
• Knowledge of BIN Sponsorship and Banking as a Service programs.
• Broad understanding of the fintech space and how financial solutions can be leveraged for growth.
• Ability to achieve high-performance goals and meet deadlines in a fast-paced environment with minimal supervision.
• Experience working with cross-functional teams; ability to multitask effectively.
• Extreme resourcefulness, excellent communication skills, a learner’s mindset, and the ability to quickly absorb new information.
• Genuine excitement for solving client problems and willingness to travel.

Culture & Benefits

• Collaborative, curious, and purpose-driven working environment.
• Hybrid work arrangement based in Fort Lee, New Jersey.
• Work focused on innovation, integrity, and expanding access to financial products.
• Equal opportunity employment based on qualifications, merit, and business need.