Accounts Receivable Collections Specialist

Location: Southfield, MI; candidates must be legally authorized to work in the United States without employer sponsorship.

Company

hirify.global develops electronic solutions for automotive, industrial, aerospace, and consumer electronics industries.

What you will do

• Manage collections activities for an assigned portfolio of customer accounts and drive timely payment through professional outbound communication.
• Build customer relationships, negotiate payment commitments, and resolve delinquency and billing disputes.
• Identify root causes and trends in past-due accounts and recommend solutions with AR leadership.
• Collaborate with Sales, Customer Service, IT, and Finance to resolve billing issues and debit or credit memo discrepancies.
• Research remittance details, navigate customer portals, retrieve documentation, and upload invoices as needed.
• Support cash application activities for approximately 25% of the role while maintaining accurate payment records.

Requirements

• 5+ years of collections experience required, ideally in B2B, automotive, manufacturing, or a related environment.
• Strong Microsoft Office proficiency, including Excel, VLOOKUP, Pivot Tables, Word, and Outlook.
• Strong customer focus and experience building relationships remotely through Microsoft Teams and by telephone.
• Experience using customer A/P portals to upload invoices, research payment status, retrieve debit or charge documents, and resolve disputes.
• Cash application experience.
• Legal authorization to work in the United States without employer sponsorship is required.

Nice to have

• Understanding of credit fundamentals, creditworthiness, and basic accounting.
• AS400/CMS ERP experience.

Culture & Benefits

• Fast-paced, compliance-driven work environment focused on accuracy and attention to detail.
• Medical, dental, vision, hearing, life, and disability insurance for U.S. employees.
• Educational assistance and paid time off.
• Optional accident, hospital indemnity, and pet insurance.
• Employee Assistance Program, discount programs, and a company-contributed 401(k) plan.
• Reasonable accommodations are available for qualified individuals with disabilities.