Air Import, Operations Agent (Logistics)

Location: Hawthorne, CA, United States; onsite Monday–Friday, 7:30 AM–4:30 PM. Must be able to commute to Hawthorne and work overtime when required.

Salary: USD 20–30 per hour.

Company

hirify.global is a logistics company that recruits, trains, and retains logistics and technical experts, with more than 18,000 employees and a strong internal promotion and retention record.

What you will do

• Prepare and issue invoices for air import shipments using agreed rates, tariffs, customer contracts, and carrier invoices.
• Validate charges, maintain billing records, complete daily billing reports, and ensure documentation is accurate and audit-ready.
• Coordinate with operations, customers, brokers, airlines, trucking companies, and other suppliers to confirm shipment details, resolve discrepancies, and maintain freight flow.
• Send documents for customs purposes and coordinate timely delivery or dispatch of import freight.
• Use air import workflows and operating systems, follow customer standard operating procedures, and maintain accurate data entry.
• Monitor aging reports, respond to billing inquiries, support dispute resolution, meet KPI standards, and ensure compliance with internal and government regulations.

Requirements

• High school diploma or equivalent required.
• Must pass a background check and be legally authorized to work in the United States without requiring future employment visa sponsorship.
• Fluent written and verbal English required.
• Must be able to commute to Hawthorne, California, work the stated schedule, and work overtime when required.
• Comfort with numbers and basic mathematical skills.

Nice to have

• Associate or undergraduate degree.
• Good computer skills, including Word, Excel, and familiarity with PowerPoint.
• Knowledge of air freight pricing, tariffs, and Incoterms.
• Proficiency in billing systems and MS Excel.
• Ability to multitask, prioritize, work under deadlines, and remain organized and focused.
• Proactive approach, strong organization, analytical ability, attention to detail, accuracy in financial data, and reliability.
• Effective written, verbal, interpersonal, listening, and communication skills.
• Ability to work independently and collaboratively and assist with last-minute projects or team needs.

Culture & Benefits

• Training and personnel development program.
• Paid vacation, holidays, and sick time.
• Medical, prescription drug, dental, vision, life, and long-term disability insurance.
• 401(k) retirement savings plan for US employees.
• Employee stock purchase plan.
• Confidential handling of candidate information under EEO guidelines.