Director, Product Management (eCommerce)

Location: Upstream Building AR Bentonville Home Office, 1601 SE 10th St, Bentonville, Arkansas, United States

Salary: $130,000–$260,000 annual salary, plus performance-based bonuses and potential stock compensation.

Company

Walmart and Sam's Club operate large-scale retail and digital commerce businesses focused on customer value, operational excellence, and accessible products and services.

What you will do

• Define and drive the vision, strategy, and roadmap for Sam's Club eCommerce experiences.
• Align product investments with member, business, and operational outcomes.
• Establish product goals, success metrics, and operating mechanisms for continuous improvement.
• Partner with engineering, design, analytics, operations, supply chain, and business leaders to align priorities and deliver measurable impact.
• Lead scalable platform capabilities that improve member confidence, reduce customer effort, drive GMV growth, improve Perfect Order outcomes, and optimize fulfillment performance.

Requirements

• Option 1: Bachelor's degree in computer science, engineering, or a related area and 11 years of experience in product management.
• Option 2: 13 years of experience in product management or a related area.
• Customer-centric experience solving complex member problems across digital and physical experiences.
• Strong business, operational, and product acumen, connecting member needs, financial outcomes, and operational realities.
• Platform and ecosystem strategy experience focused on scalable capabilities and cohesive member journeys.
• Ability to influence and align senior leaders and cross-functional stakeholders across product, engineering, design, operations, and business teams.
• Data-driven decision-making skills using customer insights, experimentation, analytical rigor, and KPIs.

Nice to have

• Master's degree in computer science, engineering, business administration, or a related area.
• 10 years of experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Supervisory experience.
• Experience creating inclusive digital experiences and knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.
• Master's degree in business administration, computer engineering, or computer science.

Culture & Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase opportunities, and company-paid life insurance.
• Paid time off, sick leave, parental leave, family care leave, bereavement leave, jury duty leave, voting leave, and other leave benefits.
• Short- and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
• Live Better U provides Walmart-paid education benefits covering tuition, books, and fees for eligible full-time and part-time associates.