Sr Consultant, Client Service Solutions, Integrated Portfolio Services (Financial Services): Managing client relationships and operational service delivery across middle-office and operational services with an accent on reconciliations, deliverable controls, issue resolution, and financial products. Focus on leading shared service teams, coordinating client projects, improving workflows, and resolving complex operational issues.
Location: Chicago, IL; applicants must be authorized to work in the United States without employment-based visa sponsorship.
Salary: $83,100–$141,300 USD annual base pay.
Company
hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions.
What you will do
Manage client relationships for Integrated Portfolio Solutions and understand client needs, business processes, and dependencies on delivered services.
Coordinate daily, weekly, and monthly deliverable control checklists with operational partners and ensure service targets and deadlines are achieved.
Oversee discrepancy resolution, month-end workflows, and transitions of monthly workflows to the Backoffice team.
Provide solutions for operational efficiencies and cost reductions while managing client issues, escalations, and service delivery.
Lead shared service teams, drive agendas, promote accountability, and support teamwork and open communication.
Manage key client projects, contribute to continuous process improvement, and participate in client onsite visits.
Requirements
Minimum 5 years of experience in trade operations, reconciliations, hedge fund administration, or a related field.
Exceptional verbal and written communication skills.
Proven leadership skills and the ability to build productive relationships across all organizational levels.
Client-centric mindset with a focus on client satisfaction and proactive problem-solving.
Excellent project management and organizational skills, including the ability to prioritize effectively.
Proficiency in Excel.
Familiarity with financial products and P&L calculations.
Nice to have
Knowledge of VBA.
Culture & Benefits
Flexible and collaborative work culture with accessible senior leaders and opportunities for internal movement.
Paid time off, parental and caregiver leave, and additional well-being benefits.
Discretionary bonus program that may include an equity component.
Inclusive workplace with community and philanthropy initiatives and reasonable accommodation support.
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