HR Specialist

Location: Portland, Maine, USA

Base salary: $45,600–$86,200 per year.

Company

hirify.global is a Fortune 500 provider of employee benefits and service solutions, with 10,000 employees serving more than 39 million people worldwide.

What you will do

• Independently triage, resolve, document, and provide status updates for complex employee and manager cases across the hire-to-retire life cycle, escalating to HR Tier 3 when applicable.
• Apply HR resources, policies, processes, programs, regulations, and standard operating procedures while collaborating across functions.
• Conduct interview reviews, assessment evaluations, application and paper screenings, and duplicate checks for customer-facing roles; support recruiting selection goals.
• Analyze case-management data, identify trends and risks, and recommend improvements to self-service channels, policies, procedures, and end-user content.
• Review and reconcile pay-impacting outputs, coordinate pay-related adjustments with stakeholders and vendors, and maintain accurate HR-system data.
• Support systems testing, document operating procedures, train Tier 1 case-management staff, and educate employees and managers about HR resources and self-service tools.

Requirements

• 3–5+ years of experience in HR or equivalent relevant experience.
• Knowledge of HR terminology, technology, research, practice, operating environments, trends, applicable software, and federal, state, and local laws and regulations.
• Strong consulting, communication, relationship-building, customer-service, problem-solving, critical-thinking, and decision-making skills.
• Experience managing complex HR processes and developing scalable solutions while adhering to and updating HR policies, procedures, and practices.
• Strong process-improvement orientation and ability to deliver against agreed objectives and service levels.
• Experience multitasking in a fast-paced, detail-oriented environment while handling pressure and competing priorities.
• Experience handling employee life-cycle events including benefits, payroll, and leaves of absence.
• Ability to handle confidential HR information professionally and maintain data integrity and accuracy.
• Strong computer skills, including Microsoft Office; ability to develop proficiency in Workday and ServiceNow.

Nice to have

• Undergraduate degree.
• 1+ year of successful selection experience.
• Prior HR help-desk experience.

Culture & Benefits

• Award-winning culture with inclusion and diversity as priorities.
• Flexible work environments and career advancement opportunities.
• Health, vision, dental, short- and long-term disability coverage.
• Generous paid time off, including paid volunteer time, plus mental health support.
• Performance-based incentive plans, student loan repayment options, and tuition reimbursement.
• 401(k) contributions of up to 9.5%, subject to the terms of the applicable plan.