Senior Copywriter (Retail Technology)

Location: Remote, United Kingdom

Compensation: £40,000–£42,000 gross per year.

Company

x-hoppers is an AI-driven retail communications platform powered by hirify.global, combining wireless headsets, voice-controlled AI assistance, smart call points, real-time analytics, and more than 500 integrations. The platform helps retail teams connect, train faster, serve customers, and reduce shrink.

What you will do

• Create content about x-hoppers products and industry trends, including web pages, brochures, white papers, blog posts, video scripts, and sales collateral.
• Develop narratives that communicate platform features, benefits, and value to retail audiences, with a focus on the UK and US.
• Build presentation decks for sales pitches, product demos, vendor briefings, and industry events.
• Write social media, email campaign, and landing-page copy, and brief visuals to the Creative team.
• Work with SEO specialists and gather product insights and customer stories from Product, Sales, and Tech teams.
• Use AI tools to accelerate content creation, review outputs for accuracy and brand voice, edit published materials, and maintain content records for handover.

Requirements

• 5+ years of experience as a senior B2B copywriter or content strategist. Experience in SaaS, UCaaS, or retail technology is preferred.
• A strong portfolio covering long-form content, sales collateral, and presentation decks.
• Excellent storytelling skills and the ability to translate technical features into clear customer benefits.
• Experience writing B2B social media copy, especially for LinkedIn.
• A good understanding of SEO copywriting and experience working from SEO briefs.
• Hands-on experience with AI writing tools such as Gemini, ChatGPT, Claude, or Copilot, with the judgment to identify their limitations.
• Strong editing and proofreading skills, high accuracy, and a commitment to avoiding overclaiming.
• Ability to write in both British and US English.
• Confidence working with technical experts and a wide range of stakeholders.
• Strong organisation and ability to manage multiple deadlines with little supervision.
• Availability to start on 1 February 2027 and complete the full 9-month contract covering maternity leave through 31 October 2027.

Nice to have

• Experience writing for retail, frontline workforce, or communications technology brands.
• Knowledge of hardware, home improvement, or convenience store sectors.
• Experience using AI features in design or presentation tools such as Canva or PowerPoint Copilot.
• Experience with CMS, email marketing, or SEO platforms.

Culture & Benefits

• International, diverse, and inclusive workplace with a high-performing team.
• Trust, autonomy, and opportunities to make an impact on the future of retail.
• Startup-style agility backed by hirify.global, a profitable global communications technology leader.
• Generous time off and country-specific benefits.
• Mac and other professional tools provided.
• Career growth programs and events.

Hiring process

• 30-minute initial screening with the Talent Team.
• 60-minute technical or role-specific interview with the Head of Marketing.
• 30-minute final interview with leadership or cross-functional team members.