Conversational AI & UX/Product Copywriter (Contract)

Location: Remote; active work authorization in the US required

Compensation: $90–100 per hour for 20 hours per week

Company

hirify.global is a virtual clinic for women and families providing employer, health plan, and consumer healthcare programs across fertility, family building, maternity, parenting, pediatrics, menopause, midlife, hormone care, and GLP-1 care.

What you will do

• Review real AI agent conversations and provide feedback on tone, emotional register, reading level, word choice, empathy, and clarity.
• Define and champion AI voice, tone, language principles, response anatomy, conversation patterns, and naming frameworks.
• Synthesize feedback from Clinical, Product, Engineering, Brand, coaches, users, and compliance stakeholders into prioritized recommendations and a single point of view.
• Partner with Engineering and Clinical to identify successful and unsuccessful conversation themes and translate findings into prompt and evaluation improvements.
• Write and refine UX copy for care plan screens, AI agent introductions and onboarding, navigation, CTAs, empty and error states, disclaimers, education, and expectation-setting.
• Document voice and tone principles, language patterns, conversation findings, naming frameworks, and delivered updates; attend weekly check-ins and necessary brainstorms.

Requirements

• 5+ years of experience in UX writing or product copywriting, plus direct experience in conversation design or LLM-powered AI products and a strong online portfolio.
• Experience working with conversational AI, virtual assistants, or LLM-powered products, including understanding how LLM agents are built and evaluated and collaborating directly with Engineering on feedback.
• Experience reviewing real conversations or user feedback and turning them into clear themes and actionable recommendations for Engineering.
• Exceptional writing and editing skills for sensitive, emotional, and clinical subject matter, including calibrating empathy, tone, and reading level.
• Experience applying and evolving brand voice and tone guidelines for product, UX, AI, and agent conversation copy.
• Ability to synthesize feedback from clinical, compliance, product, and engineering stakeholders and drive toward one clear point of view.
• Experience naming products, features, or programs using a structured approach to generating, screening, and recommending names.
• Ability to work independently, manage time within a part-time schedule, and communicate progress clearly.
• Strong judgment about when AI should answer, defer, or escalate, with support from the internal team.
• Active US work authorization is required.

Nice to have

• Direct experience in healthcare AI or digital health, including collaboration with clinical stakeholders and legal or compliance teams.

Culture & Benefits

• Three-month contract with potential extension based on business needs and fit.
• Part-time commitment of 20 hours per week with weekly syncs.
• Independent, high-autonomy work with direct collaboration across Product, Engineering, Clinical, Design, Legal, Compliance, Brand, and Content.
• Contract providers are not eligible for employee benefits, including health, dental, insurance, parental leave, professional development, and 401(k) benefits.
• US-based full-time employees receive Maven platform access, wellness support, parental benefits, professional development support, and 401(k) matching.

Hiring process

• Application should include a strong online portfolio.
• Deliverables may include a voice and tone framework, conversation review themes and recommendations, AI education and disclaimer guidance, and final UX copy for assigned experiences.