VIP Relationship Manager (Crypto)

Location: Remote in South Korea

Company

hirify.global is a cryptocurrency exchange and digital financial platform providing trading, payments, wealth management, custody, institutional services, and Web3 products to users worldwide.

What you will do

• Acquire clients and manage relationships with a portfolio of global VIP clients.
• Build and expand relationships with existing clients through frequent, sustained communication.
• Build customer service processes and systems, formulate management rules, and track key customer status.
• Analyze client behavior, identify unspoken needs, and prepare key customer analysis reports.
• Coordinate with stakeholders across departments to provide excellent service solutions and customer experiences.

Requirements

• Client portfolio experience with institutional clients, high-net-worth individuals, private bank customers with brokers, futures institutions, or commercial banks.
• Strong communication and written skills.
• Ability to work under pressure and tight deadlines while managing multiple tasks.
• Enthusiasm for the rapidly evolving crypto industry and commitment to staying current with trends and innovations.

Nice to have

• Experience working with trading platforms or exchanges.
• Previous sales and client services experience in an international financial environment, including banking or investments.

Culture & Benefits

• Study Growth Fund supporting professional development and continuous learning.
• Regular team-building activities, workshops, and internal events.
• Collaboration with a diverse international team.
• Career advancement opportunities within a rapidly expanding global company.
• Internal mobility opportunities to support long-term career development.