Senior VIP Relationship Manager, LATAM (Crypto)

Location: Remote, based in Brazil; travel up to 30% across LATAM for client meetings, events, and conferences.

Company

hirify.global is a global crypto platform offering spot trading, margin, futures, staking, OTC services, and products for individual and institutional clients.

What you will do

• Serve as the trusted point of contact for high-net-worth private clients across LATAM and deliver white-glove relationship management.
• Own the regional VIP book, including onboarding, tier progression, retention, and intervention with at-risk or lapsing clients.
• Grow assets on platform, net deposits, trading volume, and client portfolio revenue through relationship development and trading enablement.
• Bring VIP products to market, including yield and earn campaigns, lending against tokenized equities and crypto collateral, OTC execution, and private-client benefits.
• Source new HNWI relationships through outreach, referrals, introducer networks, crypto communities, family offices, trading firms, OTC desks, miners, and project treasuries.
• Design local marketing and events, manage referral partnerships, provide regional competitive intelligence, and collaborate with Product, Marketing, Compliance, Banking, and Client Service.

Requirements

• 5+ years of experience in relationship management, account management, private banking, brokerage, or private client sales, including at least 2 years in crypto and a track record of working with HNWIs.
• An existing personal network among LATAM crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities in Brazil, Mexico, Argentina, Colombia, or Chile.
• Demonstrated ability to originate business, bring in clients, run events, or build a community presence that produced measurable pipeline.
• Deep understanding of spot, margin, futures, OTC, lending, and yield/earn products, as well as how deposits and client balances drive exchange lending economics.
• Ability to operate in regulated environments across multiple LATAM jurisdictions and involve Compliance early when needed.
• Strong data-driven approach and expertise analyzing assets on platform, net deposits, trading volume, and client portfolio revenue.
• Ability to work in a scrappy and bold manner and develop creative solutions to achieve results.
• Deep knowledge of cryptocurrency ecosystems, market players, frameworks, market dynamics, local on/off-ramps, and stablecoin flows.
• Ability to build partnerships with internal and external stakeholders across diverse backgrounds.
• Based in Brazil with native or near-native Portuguese and fluent English.

Nice to have

• Familiarity with how deposits and client balances drive an exchange's lending economics.
• Spanish language skills.

Culture & Benefits

• Remote role with regional travel of up to 30% for client meetings, events, and conferences.
• Fast-paced, ambiguous, and scrappy working environment focused on building initiatives from the ground up.
• Opportunity to work with a global crypto platform and private clients across the Payward ecosystem.
• Work within hirify.global's licensing and compliance perimeter while collaborating across Product, Marketing, Compliance, Banking, and Client Service.
• Equal-opportunity workplace that values diverse backgrounds, contributions, and perspectives.

Hiring process

• Job-related skills or work-style assessments may be required.
• Assessment results are considered alongside experience and interviews.