DevOps Engineering Manager (Kubernetes)

Location: New York, NY. Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future.

Company

hirify.global provides an agentic commerce orchestration engine and intelligent commerce network for enterprise retailers, brands, suppliers, and distributors.

What you will do

• Lead delivery, hiring, onboarding, performance management, career growth, and day-to-day prioritization for the DevOps and Infrastructure team, including contractors.
• Own production reliability for cloud infrastructure supporting Kubernetes, CI/CD, observability, and environments handling more than 100 million requests per month.
• Define SLOs and SLIs, monitor error-budget burn, plan capacity, contribute to on-call escalation, lead infrastructure post-incident reviews, and reduce alert noise.
• Run the platform as a product by providing standard paths for builds, deployments, secrets, and environments, while maintaining infrastructure changes in version-controlled code through infrastructure as code and GitOps.
• Own infrastructure, access, change, CI/CD, security, and compliance practices, including audit evidence, access reviews, change records, patching, backup and recovery tests, and incident records.
• Set engineering standards for code review, testing, change risk, AI-assisted development, and DORA or equivalent metrics; contribute to hiring plans, organization design, and technical debt prioritization.

Requirements

• 3+ years managing engineers, or equivalent experience as a technical lead with informal management scope transitioning into a formal Manager role.
• 5+ years in DevOps, site reliability, or infrastructure engineering with current hands-on ability.
• Production Kubernetes experience; EKS is preferred.
• Ownership of CI/CD pipelines and infrastructure as code.
• Ownership of production reliability for systems handling 100M+ requests per month with off-peak batch workloads, including on-call, incident response, SLOs, and SLIs.
• Experience designing a sustainable on-call rotation for a small team and shipping to committed timelines without burning out the team.
• AI-assisted development as a standard part of personal work, with judgment to establish verification norms for the team.
• Direct experience giving difficult feedback, managing underperformance, and making hiring and termination decisions; clear written and verbal communication with technical and non-technical stakeholders.
• Working knowledge of secure development practices, CCPA, GDPR, SOC 2, ISO 27001, and Cyber Essentials Plus, including producing audit evidence for at least one of these frameworks; experience maintaining engineering policies and procedures.
• Comfort making decisions with incomplete information.

Nice to have

• Experience managing a team through a cloud migration, merger, or major technology transition.
• Experience with Datadog or a comparable observability platform, including SLO-based alerting.
• Experience with ArgoCD, Istio, Crossplane, Karpenter, or comparable GitOps and platform tooling.
• Experience setting or evolving DORA, SPACE, or similar engineering metrics.
• Experience managing full-time and contractor engineers across US and UK time zones.
• Experience leading a team through a SOC 2 Type 2 or ISO 27001 surveillance audit.
• Experience with cloud cost management and FinOps.
• Familiarity with Python/Django, .NET Framework, or Go services sufficient to challenge deployment and runtime proposals.

Culture & Benefits

• Mission-driven work focused on transforming digital commerce through innovation and agility.
• Collaborative, no-ego environment where ideas are evaluated on their merits.
• Autonomy and accountability with flexibility between remote and in-office work.
• Accessible leadership invested in employee growth and open to ideas.
• Team offsites, shared recognition, and learning from setbacks.