Principal, Strategy & Business Operations - Mid-Market (AI)

Location: Mountain View, California, United States

Base pay: $197,000–$266,000

Company

Global financial technology platform providing products for personal finance, credit, small-business accounting, and marketing.

What you will do

• Shape the strategy and vision for the mid-market business, including an AI-native alternative to traditional ERPs.
• Translate strategic perspectives into structured analyses, recommendations, and decision options for senior leadership and CEO-level business reviews.
• Lead high-impact growth and improvement workstreams across Product, Marketing, Sales, Finance, Customer Success & Delivery, and other functions.
• Build an AI-native operating system to monitor sales pipeline, product engagement, customer feedback, and execution status.
• Convert business synthesis into narratives for business reviews, leadership forums, and executive updates.
• Identify and operationalize growth initiatives across the enterprise suite, advanced online accounting, and sales-led go-to-market motions.

Requirements

• 8 to 12+ years of experience in business strategy, business operations, strategic planning, management consulting, corporate development, or a related field, ideally in a high-growth or matrixed environment.
• Experience directly advising senior executives and supporting complex, high-stakes business decisions.
• Ability to synthesize large volumes of complex and sometimes messy information into actionable insights and recommendations.
• Strong business judgment and understanding of the relationship between strategy, operations, financial performance, and execution.
• Experience designing or improving executive operating rhythms, planning processes, or performance management systems.
• Ability to structure ambiguous problems, challenge constructively, and establish priorities and sequencing.
• Executive-level written and verbal communication skills, including the ability to engage VP-level stakeholders and drive decisions.
• Genuine curiosity about mid-market businesses and how to support their next stage of growth.

Nice to have

• FinTech, SaaS, ERP, or mid-market software experience.

Culture & Benefits

• Individual contributor role reporting directly to the Director of Strategy & Business Operations, Mid-Market.
• Direct partnership with VPs across Product, Marketing, Sales, Finance, and Customer Success & Delivery.
• Competitive compensation package with pay-for-performance rewards.
• Potential eligibility for cash bonus, equity rewards, and benefits under applicable plans and programs.
• Pay is determined based on job-related knowledge, skills, experience, and work location.