Leaves & Accommodations Analyst (AI)

Location: Washington, DC; hybrid

Salary: $135,000–$150,000 per year, plus equity and other compensation components

Company

OpenAI is an AI research and deployment company developing and deploying general-purpose artificial intelligence with a mission to benefit humanity.

What you will do

• Coordinate U.S. and international leave cases from intake through documentation follow-up, tracking, return-to-work coordination, and closure.
• Support workplace accommodation cases by organizing information, coordinating follow-ups, documenting approved next steps, and handling medical documentation through confidential channels.
• Provide employees and managers with clear, empathetic guidance on required information, timelines, and next steps, escalating questions outside the assigned scope.
• Maintain accurate leave and accommodation records in HRIS and case-tracking systems, investigate discrepancies, and support audits and testing.
• Prepare payroll handoffs by checking approved case and pay information, identifying discrepancies and cutoff risks, and confirming corrections.
• Coordinate actions across HR Business Partners, Payroll, HR Systems, third-party administrators, vendors, and the Benefits team while improving checklists, templates, and documentation.

Requirements

• Hands-on experience supporting leave of absence, workplace accommodations, or related HR operations, including case administration, employee inquiries, or confidential records.
• Working familiarity with U.S. leave and accommodation concepts, including FMLA, ADA, and applicable state or local requirements, with the judgment to consult approved guidance or ask for help.
• Ability to manage multiple cases, dates, documents, and follow-ups while maintaining accurate records and raising deadline risks early.
• Practical experience with an HRIS or case-management system and spreadsheets for data checking.
• Clear and empathetic communication with employees, managers, and cross-functional partners.
• Sound judgment with confidential information and a high standard of accuracy, accountability, and service.
• Ability to learn from feedback and contribute practical process improvements.

Nice to have

• Workday experience.
• Experience supporting a multi-state or international employee population.

Culture & Benefits

• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• 401(k) plan with employer match, flexible or annual paid time off depending on classification, paid holidays, and paid parental, medical, caregiver, sick, or safe leave.
• Mental health and wellness support, employer-paid basic life and disability coverage, and an annual learning and development stipend.
• Daily meals in offices, eligible meal delivery credits, commuter benefits, and relocation support for eligible employees.
• Work supporting a rapidly growing employee population in and outside the U.S. through collaboration across People, Payroll, HR Systems, Legal, and external providers.

Hiring process

• More detailed benefits information is provided during the hiring process.
• Background checks are administered in accordance with applicable law.