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6 дней назад

Senior Analyst, Growth Program Operations (Financial Services)

82 091 - 136 784$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Senior Analyst, Growth Program Operations (Financial Services): Running and scaling advisor referral and partnership program operations with an accent on workflow ownership, cross-functional coordination, and service quality. Focus on managing high-volume advisor inquiries, resolving escalations, tracking operational metrics, and improving processes as program volume grows.

Location: Fort Mill/Charlotte, United States

Base salary: $82,091.00–$136,784.00 per year

Company

hirify.global is a U.S. wealth management firm supporting financial advisors and financial institutions with affiliation models, investment solutions, fintech tools, and practice management services.

What you will do

  • Own daily operations for the advisor referral program, including the shared inbox, advisor inquiries, and issue resolution at expanded scale.
  • Support onboarding and ongoing management for a larger base of participating advisors and referral partners.
  • Coordinate with Compliance, Licensing, Onboarding, and Compensation teams to keep cases moving and complete.
  • Track and resolve expectations and escalations, involving the appropriate partners and closing the loop with advisors.
  • Maintain service levels and consistent advisor experience as programs scale.
  • Report on volumes, turnaround times, and recurring issues, identifying process gaps for improvement.

Requirements

  • Bachelor’s degree in Business, Finance, Operations, Strategy, or a related field.
  • 3–6 years of experience in program management, business operations, or a related role, ideally including advisor-facing or client-facing programs.
  • Strong organizational skills and comfort owning day-to-day operational workflows at volume.
  • Experience coordinating across functions such as compliance, operations, and onboarding to complete work.
  • Solid analytical skills and proficiency in Microsoft Office, including Excel and PowerPoint.
  • Clear written and verbal communication, including advisor-facing communication.
  • Working knowledge of the wealth management industry and the needs of financial advisors.

Nice to have

  • Power BI experience.
  • Experience with referral, solicitor, partnership, or other advisor-facing programs in financial services.
  • Familiarity with compliance-sensitive processes such as compensated referrals.
  • A track record of improving or streamlining processes as volume grows.

Culture & Benefits

  • Collaborative, team-oriented environment focused on creativity, continuous improvement, integrity, and client success.
  • 401(k) matching, health benefits, employee stock options, paid time off, and volunteer time off.
  • Resources and flexibility intended to support professional and personal success.

Hiring process

  • Applications are submitted through the LPL careers account.
  • Candidate communication is conducted directly from an @lplfinancial.com email address.
  • LPL does not conduct interviews in online chatroom forums or request payment or bank and credit card information during interviews.

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