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7 дней назад

Business Enablement Analyst Co-op (LMS)

Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Business Enablement Analyst Co-op (LMS): Managing and optimizing the Allego Learning Management System while supporting users, learning initiatives, and training content for contact centre staff with an accent on platform administration, troubleshooting, and instructional design. Focus on creating and modifying learning materials, resolving technical challenges, and coordinating with learners, instructors, and technical teams.

Location: Toronto, ON; Job location: Toronto-81 Bay, 18th Floor. The work arrangement and proportion of on-site and remote work will be discussed during the interview. Candidates must be legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Competitive compensation is mentioned; no exact amount is provided.

Company

hirify.global is a relationship-oriented bank focused on serving clients in the modern financial services sector.

What you will do

  • Manage and optimize the Allego Learning Management System to ensure reliable platform operation.
  • Support users and help learners and instructors use the platform effectively.
  • Act as a liaison between learners, instructors, and technical teams.
  • Create and modify training materials for contact centre staff in line with business goals.
  • Troubleshoot technical challenges and maintain accurate platform content, configurations, and processes.
  • Support new and ongoing PEER team projects with training insights and expertise.

Requirements

  • Currently enrolled in post-secondary education and returning to full-time studies after the co-op placement.
  • Strong communication skills for working with learners, instructors, and technical teams.
  • Strong analytical and problem-solving skills.
  • High attention to detail and precision in platform management.
  • Ability to learn and adapt to emerging technologies, tools, and methodologies.
  • Skills in content design and training material creation.
  • Eligibility to work legally at the specified location and, where applicable, a valid work or study permit.

Nice to have

  • Enrollment in a registered Co-op program is not required.

Culture & Benefits

  • Trust, teamwork, accountability, respect, authenticity, and inclusion are emphasized.
  • Competitive compensation and banking benefits are offered subject to program terms and conditions.
  • Wellbeing support and employee and family assistance programs are available.
  • MomentMakers provides social, points-based recognition.
  • Access to workplace spaces and technology designed to support collaboration and innovative solutions.
  • This is a temporary, fixed-term, 12-month co-op opportunity with 37.5 weekly hours.

Hiring process

  • Applications are reviewed in October and November, interviews are held in November, and offers are expected in November.
  • The process may include an attribute-based assessment and skills tests such as simulation, coding, French proficiency, and Microsoft Office assessments.
  • Applicants must submit a resume of no more than two pages, a cover letter of no more than one page, and a recent unofficial transcript combined into one PDF.

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