Technical Training Manager (Aircraft Maintenance)

Location: Fort Erie, Ontario, Canada; extensive travel required.

Company

Airbus Helicopters Canada Ltd operates within hirify.global, supporting aircraft maintenance training and customer support services.

What you will do

• Develop, write, review, and revise aircraft maintenance training programs, including lesson objectives, instructor notes, reference materials, training aids, examinations, and student materials.
• Deliver classroom, laboratory, hangar, flight-line, on-site, and off-site instruction using lectures, discussions, demonstrations, practical exercises, and multimedia training aids.
• Teach from blueprints, schematics, wiring diagrams, inspection guides, flight manuals, and other engineering and technical documents; supervise student projects and review examination results and failures.
• Coordinate course planning, scheduling, enrolment, certification, attendance records, grade collation, and program updates with the Person Responsible for Training.
• Filter complex technical customer queries and provide technical guidance and coaching to Customer Support Representatives, Customer Logistics Managers, and Customer Support Managers.
• Review Service Bulletins, Alert Service Bulletins, and Airworthiness Authority Directives, communicate operational impacts, support technical-information databases, and maintain current knowledge of assigned Airbus helicopter models and maintenance procedures.

Requirements

• College Diploma in Aircraft Maintenance.
• TCCA AME License.
• At least 5 years of experience teaching and delivering presentations.
• Strong leadership, instructional, interpersonal, written communication, and verbal communication skills.
• Ability to work as a team player, exercise significant independent judgment to solve highly complex problems, and work under broad supervision.
• Disciplined approach, confidentiality, attention to detail, analytical ability, demonstrated problem-solving skills, and flexibility in a changing environment.
• Ability to travel extensively.
• Proficiency in Google Suite.

Nice to have

• Experience in a manufacturing environment.
• Experience in a customer-focused setting.

Culture & Benefits

• Permanent, full-time employment.
• Flexible working arrangements are supported where possible to enable collaboration and innovative thinking.
• Commitment to workforce diversity, inclusion, equal opportunities, and integrity.