Learning Specialist (SaaS)

Location: Hybrid, with 3 days per week in the Oakville, Ontario office.

Compensation: CAD 66,000–82,500 per year.

Company

hirify.global provides cloud-based SaaS for procurement, budgeting, payments, and grants management for public sector and government organizations across North America.

What you will do

• Design and develop customer-facing eLearning courses, tutorials, presentations, and handouts for SaaS products.
• Own the webinar program, including content planning, logistics coordination, live delivery support, and post-session follow-up.
• Partner with subject matter experts and cross-functional teams to identify customer learning needs and make complex product information clear and actionable.
• Build, organize, and maintain courses, learning paths, and resources in the LMS.
• Use Zoom and Camtasia to record, edit, and produce learning and webinar content.
• Evaluate training effectiveness and drive continuous improvement across programs, courses, and webinars.

Requirements

• 3+ years of experience developing and delivering training programs, learning experiences, or customer education initiatives.
• Experience building and managing end-to-end webinar programs or virtual learning events, including logistics, facilitation, and follow-up.
• Strong writing, facilitation, and communication skills, with experience making complex content accessible and actionable.
• Experience working with an LMS and eLearning authoring tools.
• Ability to manage multiple projects and competing priorities.

Nice to have

• Experience developing learning content for SaaS or software products.
• Hands-on experience with Zoom, Camtasia, or similar video and webinar production tools.
• Familiarity with instructional design standards and accessible content practices.

Culture & Benefits

• Hybrid work arrangement with three days per week in the Oakville or Atlanta office; remaining days depend on the role and manager.
• Contract opportunity extending to January 2028.
• Twice-yearly additional days attached to long weekends.
• Up to eight hours of paid philanthropy time annually.
• Development support through budget, mentorship, AI learning, government technology expertise, and growth opportunities.
• AI tools are encouraged to support creativity, efficiency, and decision-making, with responsible use of AI.