Mortgage Loan Originator (HELOC and Refi)

Location: Hybrid schedule based at the South Charlotte, NC headquarters Monday through Thursday, with fully remote work on Fridays.

Compensation: Total cash compensation of $35K annually, plus applicable incentives.

Company

Sage Home Loans is a digital mortgage lender solution within hirify.global, combining a fully digital mortgage application with support from expert Loan Officers to simplify the mortgage origination experience.

What you will do

• Answer inbound calls and guide homeowners through rate-and-term refinances, cash-out refinances, HELOCs, prequalification criteria, and next steps.
• Educate clients on loan products, home equity options, LTV and CLTV tradeoffs, and how financing can support payment reduction, debt consolidation, home improvements, or access to equity.
• Communicate loan progress, collect required documentation, and own the client experience from the first conversation through closing.
• Make outbound calls to prospective and existing customers, including past clients, to generate new business and strengthen retention.
• Manage a pipeline of leads and loans to meet conversion goals, cycle-time targets, deadlines, and service expectations.
• Partner with internal and external Operations and Processing teams to move refinance and HELOC loans smoothly from application through closing.

Requirements

• At least 1 year of mortgage sales experience with a proven record of performance and client trust.
• NMLS license and hands-on experience originating refinance loans.
• Working knowledge of FHA, VA, and Conventional refinance products and HELOC products, including their benefits for clients.
• Familiarity with home equity concepts such as LTV and CLTV, with the ability to explain refinance and HELOC tradeoffs in plain language.
• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA.
• Excellent phone sales, relationship-building, empathy, and client guidance skills.
• Ability to manage competing priorities in a fast-paced environment while meeting deadlines and service expectations.
• Ability to collaborate across teams, communicate proactively, demonstrate coachability and adaptability, and take ownership of the client experience.
• Commitment to ethics, accountability, growth, and meeting service-level commitments.

Culture & Benefits

• Hybrid work schedule with four days at the South Charlotte headquarters and remote work on Fridays.
• Health insurance covering medical, dental, and vision, plus life insurance and short- and long-term disability insurance.
• Flexible Spending Accounts, holiday pay, an Employee Assistance Program, and a 401(k) with match.
• Paid parental bonding benefits and flexible paid time off, with 20 PTO days annually for full-time employees and 25 days after five years of service.
• Collaborative, coachable environment focused on clients, speed, ethics, impact, and accountability.

Hiring process

• Expect live conversations with hirify.global teammates before an offer is made.
• The role is not open to visa sponsorship or transfer of visa sponsorship, including H-1B, F-1, OPT, STEM-OPT, and TN visas.
• Corp-to-corp work is not available.