Senior Technical Account Manager (Cybersecurity)

Location: Remote within the United States; candidates based in PST or MST preferred. Up to 25% travel.

Salary: OTE $140,000 per year, plus competitive equity package.

Company

hirify.global provides xOT cybersecurity technology, threat intelligence, and expert services for critical infrastructure and Industrial Control Systems.

What you will do

• Serve as a hirify.global Platform power user and advise customers on successful technology adoption for their overall ICS security efforts.
• Build relationships with key customer stakeholders, manage expectations, and support ongoing customer success.
• Address technical requests, proactively resolve issues, conduct health checks, and promote customer self-advocacy.
• Provide technical guidance, custom content, product recommendations, and identify service and training opportunities.
• Track key account metrics and communicate progress to internal and external stakeholders.
• Collaborate with sales, field operations, technical support, engineering, product management, and other internal teams.

Requirements

• 4+ years of experience in enterprise cybersecurity as a SOC analyst or cybersecurity engineer.
• Knowledge of Industrial Control Systems (ICS) and Operational Technology (OT) systems and environments.
• Understanding of SOC/SIEM workflows, including Splunk, QRadar, FortiSIEM, and Elastic.
• Understanding of network segmentation, secure remote access, and vulnerability management.
• Familiarity with SecOps concepts, including event triage, incident response, and investigation.
• Customer-first attitude with strong listening and customer-orientation skills.
• Critical thinking and problem-solving skills, with an ability to resolve technical and challenging issues.

Culture & Benefits

• Remote-first work environment across North America, Europe, the Middle East, and APAC.
• Mission-driven work protecting critical infrastructure and essential services.
• Comprehensive benefits plan.
• Competitive equity package.
• Background check required for all new hires.