Senior Technical Account Manager (Penetration Testing)

Location: Remote in the US; candidates must be US citizens due to Federal Government contract requirements.

Salary: $110,000–$140,000 per year; compensation may also include equity and benefits.

Company

hirify.global, together with NetSPI, provides expert-validated penetration testing and offensive security services using human expertise and agentic AI to identify, prioritize, and remediate exploitable risk.

What you will do

• Develop penetration-test scopes and rules of engagement, and direct researchers toward effective testing.
• Gather customer requirements, understand security goals, and influence internal and external stakeholders through consultative communication.
• Analyze customers’ digital attack surfaces, value at risk, vulnerability programs, tools, methods, and security-program requirements.
• Provide technical product expertise and security-management subject-matter expertise to customers and internal stakeholders.
• Review assessment health, technical findings, vulnerability details, and test outcomes to improve quality and mitigate risk.
• Manage technical escalations, support long-term pentesting programs, and collaborate with account and customer-success teams to retain and grow client accounts.

Requirements

• 5–7 years of experience in technical account management, technical project management, and/or customer success within the cybersecurity or technology industry.
• Experience with vulnerability discovery management, risk-management frameworks, associated business workflows, and remediation.
• Experience with scripting languages such as Python, Bash, and basic SQL, including developing scripted solutions to problems.
• Ability to explain technical concepts to non-technical audiences.
• Relevant cybersecurity or security-management certifications such as Security+, CISSP, or CISA.
• Excellent time management, multitasking, prioritization, verbal communication, and written communication skills, with the ability to manage multiple concurrent projects.
• Customer-centric, proactive, solution-oriented, strategic, and innovative approach to client challenges.
• US citizenship is required.

Culture & Benefits

• Collaborative, innovative, customer-first working environment.
• Inclusive culture focused on diversity and varied perspectives.
• Benefits package and potential equity compensation.
• Responsibility for maintaining hirify.global’s security and privacy posture.