Senior Account Manager (SaaS)

Location: Miami, Florida, United States

Company

hirify.global provides AI-powered IT management and cybersecurity software for Managed Service Providers and internal IT organizations worldwide.

What you will do

• Engage existing customers to identify upsell and cross-sell opportunities across hirify.global’s product suite.
• Build relationships with key decision-makers and align customer needs with hirify.global’s solutions.
• Develop account strategies, conduct regular check-ins and business reviews, and address customer challenges.
• Monitor customer adoption metrics and resolve adoption challenges through established sales processes.
• Own sales targets, exceed quotas, and contribute to short-term and long-term revenue growth.
• Collaborate with Customer Success and Sales to support customer experiences and implementation of new solutions.

Requirements

• 3+ years of B2B sales experience, ideally in a technology or SaaS environment.
• A strong passion for sales and a proven record of exceeding sales targets.
• Ability to work effectively in a fast-paced, metrics-driven environment.
• Motivation, coachability, competitiveness, and resilience.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools, specifically Salesforce, for managing leads, opportunities, and accounts.
• Strong analytical skills and the ability to create accurate sales forecasts.

Culture & Benefits

• Work with AI-powered IT management and cybersecurity products serving customers in more than 20 countries.
• Collaborative work with Customer Success, Sales, and other internal teams.
• Equal employment opportunity regardless of legally protected characteristics.