Creative Projects Lead (Retail)

Location: Shirebrook, England, United Kingdom. The role involves frequent domestic and international travel and attendance at site visits.

Company

Frasers Group operates a multi-brand retail platform including hirify.global, Sports Direct, USC, Frasers, and GAME, combining digital innovation with physical store experiences.

What you will do

• Coordinate and lead new-store and refurbishment projects from concept and design through planning, implementation, completion, and retail handover.
• Manage multiple concurrent projects and work streams, including tasks, resources, programmes, milestones, budgets, schedules, risks, and documentation.
• Work cross-functionally with Commercial, VM, Marketing, Retail teams, internal stakeholders, external partners, consultants, and suppliers.
• Manage, direct, motivate, and coach a small team while overseeing deliverables and professional development.
• Prepare and present project documentation and progress reports, escalating risks and issues where appropriate.
• Attend site visits and protect the retail brand identity, project quality, and commercial proposition.

Requirements

• Proven experience coordinating retail store planning and design projects from concept through completion within an industry setting.
• Experience managing multiple projects and work streams concurrently to tight deadlines and budget constraints.
• Ability to work independently with initiative and minimal supervision, supported by sound decision-making.
• Strong leadership skills and experience managing, motivating, and coaching a small team.
• Experience engaging with internal teams, external consultants, partners, and other stakeholders.
• Excellent interpersonal, communication, organisational, planning, critical-thinking, problem-solving, and prioritisation skills, with a meticulous eye for detail.
• Flexibility and adaptability for fast-track projects and changing business requirements.
• Willingness to travel domestically and internationally frequently, plus commitment to continued professional development.
• Excellent Word, PowerPoint, and Excel skills; experience using Adobe InDesign and a project management platform.

Nice to have

• Experience in retail design and shopfitting.
• Experience interpreting space plans, technical drawings, and manufacturing details.
• Experience in retail space planning.
• Experience using AutoCAD.

Culture & Benefits

• Recognition programmes including Frasers Champion and Fearless 1200.
• Head-office employees spend one to two days each financial year in a store or warehouse through Retail Reconnect.
• Free employee gym classes, discounted gym memberships, and access to the Frasers Fit wellbeing programme.
• Free Retail Trust support including a 24-hour wellbeing helpline, counselling, and financial and legal support.

Hiring process

• Shortlisted candidates may confirm key details before a first-stage recruiter interview focused on behaviours, culture, and values.
• Successful candidates are expected to complete one or two further interviews with the hiring manager or wider team.
• Later stages may include a technical presentation or task.